AfterShip Returns & Exchanges

The app has a very easy setup, I had issues with the logo sizing but otherwise, everything was great.

Please add the ability to edit already rejected returns. If you accidentally reject a return there is no way to go back unless you clear the entire customer database which really is not the best solution.

Really easy to setup and customize. Would highly recommend.

I needed an option to keep returns organized reliably. This program has done exactly what I needed. The support team is constantly available and ready to help as well.

Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app

I am still in configuration but the app is working well so far. The shipping integrations are more challenging than the returns manager.

App was easy to use but would be better if I could add the find order section to my own web page like the tracking button.

Great customer service, quick and helpful, helped me when i wasn't sure if this could work with aliexpress dropshipping and it can

To all shopify store owners: Please do not create an account there! Read through the 1-2 star ratings and you will see that a lot of people are not satisfied with the way they deal with customers. You will not get any answers. If you have problems, it takes at least a week to find a solution. The worst experience I have ever had with Shopify APPS. The support does not want to solve the problems and you get a standard text as an answer. Your profile information will not be deleted if you request it. No idea what they do with this data. Answer to Mudit: I have been working on a solution for 3 days and I have spent at least 10 hours looking for a solution to solve the problem. Because of you we can't process returns and our business suffers. You are not helping me. All you are doing is saying that you are checking. Then I get no answer and have to contact you again. Do you always treat business partners this way?

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!