Recensies (2.396)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 11% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
15 oktober 2020

I am enjoying using this app so far. It's very simple to get started and does what it says. Love it!

MILLI LONDON
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 15 oktober 2020

Thank you for sharing your valuable feedback. Do let us know if you have any suggestions for us.

You can always use the chat option on your Returns center account if you need any assistance.
We are available 24X7.

Kind regards,
Sumit

30 december 2021

The app is working out good so far and the support is great. However, if they would allow more style customization, that would be great.

Lauma Lingerie
Letland
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 30 december 2021

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support and the app is working as per your expectations.

I can see that you would like to have more customization options in the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

6 augustus 2021

Interesting app and great support team. Seems intuitive and easy to set up. I hope it servers its purpose.

Cavaliere
Portugal
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 6 augustus 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app and found it useful and your experience with our support team was up to the mark.

We are open to any suggestions, if you have any suggestions kindly let us know. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Neelima Aggarwal
Team Returns Center

17 september 2017

Pretty handy App. Keep up the good work!

4dpouch
Maleisië
Meer dan 2 jaar gebruiken de app
28 augustus 2020

Fairly easy to set up - a few things weren't immediately obvious but were resolved quickly. This will make the returns process much easier!

SAINT SOMEBODY USA
Australië
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 3 september 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

26 mei 2022

This app has been a life saver. It is not the most intuitive to set up and can be a bit wonky at first but once you get the hang of it, it works great .

Amma
Verenigde Staten
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 26 mei 2022

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

23 oktober 2019

works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.

Bikini Crush Swimwear
Verenigde Staten
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 23 oktober 2019

Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)

7 april 2020

This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.

SNDYS
Australië
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 8 april 2020

Thank you for your valuable feedback. I'll make sure this gets added to our roadmap and soon you get to hear the good news.

24 juni 2021

We have not received any actual returns yet, but wanted to write a review about the app in general for now (will update after we experience a return). Really like how we can customize, it looks great! And the support is awesome if you need any assistance!

Cultured West
Verenigde Staten
Meer dan 2 jaar gebruiken de app
AfterShip heeft geantwoord 24 juni 2021

Thanks for sharing your valuable feedback.

I am glad to know that you are exploring our app and I am sure you will find it useful. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Neelima Aggarwal
Team Returns Center

Bewerkt 9 december 2019

App works as advertised. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

KOKOON
Verenigde Staten
Meer dan 2 jaar gebruiken de app