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Solution plutôt bien mais trop restrictive et quelques bugs de fonctionnement parfois. vvvvvvvvvvvvvvv
Merci pour vos précieux commentaires.
Je suis désolé pour le désagrément que vous avez eu avec l’application étant restrictive et ayant quelques bugs. Nous sommes ouverts aux suggestions. Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7h/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:
support@returnscenter.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles
Cordialement,
Rupam
Centre de retours d’équipe
Awesome customer services, you can ask everything with the online support. Almost instantly. And useful app to track the return of our store.
Great customer service, very helpful!
The app will not accept the user's phone number as an identifier. It insist's on user email, but too many of my users are checking out without using an email. This causes frustrated users, who email or call me, which frustrates me. It also wastes my time, instead of saving me time.
Hi,
Thanks for your valuable feedback.
We have already forwarded your suggestion to the concerned team.
Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.
Kind regards,
Brishketu
We started using Aftership quite recently, we have found them to really streamline the process of handling returns. We don't get a lot, but when you do you really want the quality of your service to shine through and Aftership means happy customers and a happier company.
So far, so good. Fast customer support as well from Priyansh.
Customer Support response is very quick an they are very friendly and giving more inputs which is really helpful
I have tried for a few weeks now to get the returns to work and many employees say they will help and don’t actually help. I’ve used this app for a year and unfortunately I will no longer use them for the horrible customer service and not being able to help and provide aSolution.
This app has really helped us with out Returns process. I love how easy it was to set up as well as how easy it is for my customers.
Excellent app! Highly recommended!