AfterShip Returns & Exchanges

Going well - I really wanted to offer free shipping returns for customers that could self generate them - but that is not possible on my plan $59 a month - but we can offer variant swaps like shoe size swap for example, customers can generate their own labels, returns are approved automatically, and we offer a 15% store credit bump when customer opts in for that in regards to returns instance -

Your It guy saved the day. After a few text chats and a phone call we are back in business. Thank you for the help and making it work!

I would like to express my sincere appreciation for the outstanding support provided by Chaitali from the AfterShip team.

From the very beginning, Chaitali was extremely professional, knowledgeable, patient, and responsive. She took the time to understand my requirements, guided me through the setup process, and ensured that all my questions were answered clearly. Her attention to detail and commitment to helping me resolve my issues made the entire experience smooth and stress-free.

What impressed me most was her willingness to go above and beyond to provide assistance and make sure everything was working correctly. It is rare to receive such dedicated and customer-focused support.

Chaitali is a true asset to the AfterShip team, and her excellent service reflects very positively on the company. Thank you, Chaitali, for your exceptional support and professionalism. It was a pleasure working with you.

Thanks,
KJ
kirri

We LOVE AfterShip! Dhanush was fantastic to work with. He helped us quickly resolve some issues between AfterShip Returns and Shopify, and the turnaround was much faster than I expected. He was very helpful, knowledgeable, and easy to work with throughout the process. His guidance made a big difference, and I really appreciated how smoothly he helped get everything sorted out. Highly recommend working with him.

AfterShip Tracking & Returns has saved us so much time, it's hard to imagine running our ecommerce businesses without them!

Certaines fonctionnalités sont payantes en extra. Le service à la clientèle est attentif.

Arun from the chat team was awesome! Solved my questions and problem super fast and professionally. He is great!

Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes.

The app works perfectly, and I have not had any issues with it in 3 years.

Thanks team!

Service was great, helpful, solved the issue and clarified further instructions.

Great and quick service. Purnima was quick in responding and helped with a quick call which makes it easier.

Damandeep was kind and very helpfull, she assisted me rith away and her service was quick and usefull.