AfterShip Returns & Exchanges , 2 269 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 79% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
10 de setembro de 2017

Love having this app as part of our website. It makes it so easy for our customer to return anything and gives them peace of mind when purchasing. I free's us up from a lot of administration time it takes to process as return, allowing us to put that energy into growing our business in different areas. Thanks!

Lasound
Austrália
6 months usando a aplicação
Editado a 7 de agosto de 2017

Making returns tremendous and organized! Customers love the simplicity just as much as we do. We really appreciate the help of returns center.

https://adolescentadult.com

Adolescentadult
Estados Unidos
6 months usando a aplicação
27 de outubro de 2017

me encantó la aplicación fácil y rápida de usar

Gadyfashion
México
6 months usando a aplicação
21 de maio de 2021

Many customers have reported that return notifications don't work, plus limited customizations, limited accounts, and the worst customer service and support ever.

KAMPOS
Itália
6 months usando a aplicação
Questão respondida por AfterShip & Automizely 21 de maio de 2021

First, please accept my apology for the experience you had.

It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. However, this is not the experience we want to provide to our users.

We work really hard to make our app user friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer!

I regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Returns Center

11 de novembro de 2017

Awesome tool! Very reliable and exactly what were looking for to suit our needs. -Tournershop.com

Tourner
Canadá
6 months usando a aplicação
22 de abril de 2021

So far so good - at the set up stage and online chat was good and immediate. Thank you Shahvaz! I will update if anything changes.

Daisy Boho Boutique
Reino Unido
6 months usando a aplicação
Editado a 30 de novembro de 2021

Sanjeet is super helpful very nice agent! but still some things to develop the app, they should work on partial refunds and conversation via return

Omac Shop Usa - Auto Accessories
Estados Unidos
6 months usando a aplicação
26 de julho de 2023

This is an incredible app, super easy to integrate into Shopify, and very advanced. Works perfectly, and the support is brilliant. Highly recommended!!

Jungle Aquatics Pet Superstore
África do Sul
4 months usando a aplicação
16 de julho de 2017

Very easy to use and customize

Red Deer Store
Canadá
6 months usando a aplicação
Editado a 20 de dezembro de 2021

We recently used it with a return, and it has been ok. I´ve had some doubts about the process, and their customer service has always been fast and efficient.

Neutrall Life
Estados Unidos
6 months usando a aplicação
Questão respondida por AfterShip & Automizely 4 de novembro de 2021

Thanks for your kind words.

Please take your time and check the features & functionality of ReturnsCenter platform.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
ReturnsCenter Team