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Easy set up. Hopeful that I will not have to use it very often but as we all know that returns happen :)
Thank you for your valuable feedback.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.
We are available 24/7. You can always contact us via email at support@returnscenter.com
Regards,
Rupam
Team Returns Center
so far very good for what it does
I used this app for one page return. i am using this it is very for customer return .This app solve my problem.
Thank you for reviewing the application. We have initiated a communication over the email so that we can share a detailed explanation of the features of the application.
Customer service is awesome! I also like that this app takes away a lot of the back and forth correspondence involved with normal returns. It saves you time. A future standard (instead of premium) feature, if possible, would be that AfterShip Returns would add a returned item back to inventory via it's shopify integration. Right now after resolving a ticket, you have to manually go and issue the refund and add the product return back into inventory. This seems like a standard feature, not a premium. I'd also like to have the premium feature of customers getting to manually exchange for in stock items of their choice during the return process. Right now it's also a premium feature. As a small brand, I just can't afford so many apps at premium tier.
Thank you for sharing your valuable feedback.
If you have a Shopify Plus account then you can use the Gift card option to issue a refund.
We do keep track of the requests by our users and we will make it more feasible.
Do let us know if you have any suggestions for us.
You can always use the chat option on your Returns...
The app is good, but takes a lot of time to load. Is there anything you can do to help me with that?
Thanks
I use this app to handle my store's returns. It works very well. I wish the free plan would be expanded to at least 20 returns
Thank you for your review. We'll surely pass this feedback to our concerned team. Please let us know what we can do for you in the future.
the representative helped me with my problem fast so useful. I cant speak for everyone but anytime i have a problem I will be writing them.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team
Easy to set up and support is fast and quick! I just wish the free version came with more than 3 returns a month. overall recommend. seems like a great addition for your store!
Thanks for your valuable feedback.
We are glad to know about your suggestion. We will try our best to ensure that your experience with us becomes a 5 star one.
It is our constant endeavour to delight our users. You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.
Kind regards,
Mukul Saxena
Allow your customers to select items to exchange for. You can create a new order in one click. Extend returns window. Set up returns window to N days after the fulfillment or delivery date.
Great app! Easy to install, works great (I tested it personally) and the support team is quick to help.