Avaliações (2 396)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
29 de agosto de 2017

I enjoy the level of credibility the app gives my customers. It is simple, straightforward and user friendly. My customers can securely and easily start a return request and review the status of their return which is a plus. Many big retail stores don't even feature integrations like that.

Weirdly Insane
Estados Unidos
About 1 month usando a aplicação
20 de agosto de 2017

A great app because of its features. The default written instructions on how the returns center work is complete, just a little modification to be more personalized based on your store. I really like it most especially because its free.

Kid Shoppers
Nova Zelândia
About 1 month usando a aplicação
Editado a 11 de fevereiro de 2021

ATTENTION when using for international returns! After one month of using the app, international returns couldn't be processed anymore because the HS Code wasn't fetched correctly and provided to the carrier. Unfortunately, this makes the app useless for international returns since the only solution offered was to completely manual insert every return label information for each return - makes the app completely useless for this matter. Unfortunately, the customer support is not giving any update for 2 months, just saying they are working on it - same answers over and over. When asking for more specific information or an ETA the answer is "No ETA has been shared". Very unhelpful, especially if you are paying for the service.

ATTIRE THE STUDIO
Alemanha
About 2 years usando a aplicação
Questão respondida por AfterShip 11 de fevereiro de 2021

Hello,

Apologies for the inconvenience caused.

We understand your concern and it is a known issue on which our developers are currently working to resolve it on priority. We will let you know once the issue is resolved by our developers.

Best Regards,
Sumit

5 de julho de 2017

VERY NICE APP LOVE IT!!!!!!!!!!!!!!!!

Rogue4ife1
Estados Unidos
About 1 month usando a aplicação
17 de dezembro de 2017

It works perfectly as expected.Keep it up!

Shamlove
Alemanha
About 1 month usando a aplicação
Editado a 4 de novembro de 2017

Great service, i would recommend to use this for your bussiness

www.watch2men.com

Watch2men
Reino Unido
About 1 month usando a aplicação
13 de junho de 2017

Very awesome app. Highly recommend

F Sutton
Estados Unidos
About 1 month usando a aplicação
Editado a 3 de dezembro de 2019

sadly this app crashes continually informing us to connect the store even while it's already connected. Can't get any assistance through customer service. This is horrible

Coloured Raine Cosmetics
Estados Unidos
About 2 years usando a aplicação
Questão respondida por AfterShip 16 de dezembro de 2019

Apologies for such an experience.
Would you be able to join us on a call?
Please reply to the email, we've sent to your email address.

Editado a 3 de junho de 2021

Awesome customer services, you can ask everything with the online support. Almost instantly. And useful app to track the return of our store.

WAES-store
Reino Unido
Over 1 year usando a aplicação
3 de julho de 2017

I would recommend easy to download and easy to install thank you!

Alondras Boutique
Estados Unidos
About 1 month usando a aplicação