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Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.
I really do like the app but the customer service isn't the best. I reached out for a question about my return window being 14 days (I had a customer submit a request well after her 14 days had past. - months) I was advised to refer to a screenshot of my return window. I wanted to know how this was possible. I never recvd a response. Only until I advised I would write a review.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We have assigned a support executive to investigate and resolve your concern. Please check your inbox, as we have dropped an email to you.
We regret the inconvenience caused to you.
Regards,
Team Returns Center
Fast customer service reply. I do struggle a bit to find out how things work, but the great customer service always helps me
I love this app so much is has been great for my Shopify website and the support also has been great.
The best app and a great help for order tracking! They cover a wide range of couriers world wide which makes them the best! Just installed it and hoping to get more out of it.
A fantastic app that is hassle-free to install.
customer service is extremely helpful every step of the way. Was up and running in no time setup was a breeze.
Great App! Easy to set up and customize! I love that it adds organiztion for returns and easy for customers to use. Free and Highly Recommended! Thank you!
Wall2Wall Furnishings
www.w2wfurnishings.com
i used to love this app but now im soo disappointed with the new update/price :(
excelente ha sido de gran ayuda para nosotros, y para nuestros clientes, en diferentes circunstancias, mil gracias por todo
Thank you so much for taking the time to leave us a rating.