AfterShip Returns & Exchanges , 2 281 avaliações
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so far very good for what it does
they have been Helpful with there apps. Helping me communicate with my customers and helping to track there Goods
I used this app for one page return. i am using this it is very for customer return .This app solve my problem.
Thank you for reviewing the application. We have initiated a communication over the email so that we can share a detailed explanation of the features of the application.
They helped me very quick and didn't bother to awnser all my questions! 5 stars, I can contact them whenever I want 24/7.
Customer service is awesome! I also like that this app takes away a lot of the back and forth correspondence involved with normal returns. It saves you time. A future standard (instead of premium) feature, if possible, would be that AfterShip Returns would add a returned item back to inventory via it's shopify integration. Right now after resolving a ticket, you have to manually go and issue the refund and add the product return back into inventory. This seems like a standard feature, not a premium. I'd also like to have the premium feature of customers getting to manually exchange for in stock items of their choice during the return process. Right now it's also a premium feature. As a small brand, I just can't afford so many apps at premium tier.
Thank you for sharing your valuable feedback.
If you have a Shopify Plus account then you can use the Gift card option to issue a refund.
We do keep track of the requests by our users and we will make it more feasible.
Do let us know if you have any suggestions for us.
You can always use the chat option on your Returns...
These guy's business sense seems to be way out. Paying $799 for over 100 returns seems more like a joke. Will uninstall all aftership apps.
easy to use.I highly recommend it. greatvapp!
Thank you.
it is crazy, they offered free now too much monthly fees, not worth at all..going to uninstall now.
I was in love with this app but sadly they are discontinuing this one and make you pay a lot for a new one which is worse and more complicated. Very disappointing. I will look for another app
I've installed this app few days ago and I had a few questions to customer service. They respond quickly in chat and also offered a voice call. Was very helpful, I got answers to my questions. Thanks!