AfterShip Returns & Exchanges , 2 286 avaliações
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I am new to the app so I cannot give an accurate assessment yet. However customer service was prompt and helpful
Thank you for your valuable feedback. I am sorry for the trouble you faced while install it and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Neha Karadi
Team Returns Center
Great app and even better customer service. The support staff are very responsive and go above and beyond to assist with and solve any issues you might have. Highly recommend.
Wondering app and very useful, saved me hundreds of time spent handling returns, and I highly recommend this app, these guys are fast lol!!!!! customer service on point i cant complain
Setting up the app was a bit of a pain, but customer service has been helpful. You have to pay an extra $5/mo for each additional profile, but the price is still reasonable. Haven't really used the app at all yet, but I was asked to leave a review, so...
Thank you for your valuable feedback. We are happy to know that you are happy with our customer service support.
I am sorry for the inconvenience that you had to go through while setting up the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center
Great to help organize any returns or exchanges. I hope they will continue to increase the fluidity and layout of the app. I would recommend anyone on shopify to add this on
Really easy to use and great layout/design for the return page. Also, the support team is amazing! Really helpful and happy to answer all your questions.
Great app easy to setup and use by the customers
Best option to help you manage your returns.
Customer service at AfterShip is also very insightful and helpful!
Very excited and glad I chose AfterShip for returns!
We use this app - great support - thanks for making returns so easy. I would highly recommend this a
So far, just trying to set things up. I had thought its one layer, but for a simple return you need:
Returns Center
After Ship
Postmen
Then a shipping center.
Postmen doesn’t connect well with any shipping center. Returns dont work when printing labels. Customer service is only email. Now 4 emails in and having to repeat the issue, and not having a solution out of the gate. Is there a way to expedite service? Help with sales? Just on trial mode, and having horrible luck getting everything to work.