Avaliações (2 394)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 8 de maio de 2021

Update: I've been using this app for about a month now, have processed some returns, and it has significantly made my life easier. Returns are no longer a huge hassle, and it has cut my customer service email by almost 90%. If you're a small brand looking to simplify returns this is a fantastic option. Initial review:
Great UX/UI, really simple and easy to find everything. Returns page customization, matches my store design which is great. Looking forward to simplifying returns using this app. I had a few questions and Pawan answered them quickly. Also, the price is really affordable.

LAC SWIM
Canadá
Over 2 years usando a aplicação
1 de março de 2024

Great service!

Picky Thrifter
Estados Unidos
About 1 hour usando a aplicação
Editado a 1 de fevereiro de 2024

I had some trouble installing but service with installing has been great! Quick to respond and walked me through every step.

Oak & Ivy Boutique
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por AfterShip 1 de setembro de 2022

Thank you for your valuable feedback. I am sorry for the trouble you faced while install it and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Ankush Kumar
Team Returns Center

19 de fevereiro de 2021

The is a great app that we use on multiple store, it make the return process simple and it comes with super responsive support. Full five stars!

Laurie Felt
Estados Unidos
Over 2 years usando a aplicação
26 de dezembro de 2021

Very nice customer service. They responded almost instantly! I was looking for a returns center for a long time and finally found a good one.

Vanilla Bella Boutique
Estados Unidos
Over 2 years usando a aplicação
6 de outubro de 2021

I am new to this app and quite impressed by the quality of service. The support team is amazing and resolve my questions instantly.

Maverick & Co.
Hong Kong, RAE da China
Over 2 years usando a aplicação
19 de outubro de 2021

I'm starting to use this app, it work s very well. Support time is awesome. Thanks again for the quick response. I would have liked to put 10 stars

SoloDiStagione
Itália
Over 2 years usando a aplicação
4 de agosto de 2021

Great, and very quick customer service. Very friendly and supportive team. Would highly recommend AfterShip for simplifying international returns :)

E.L.V. Denim
Reino Unido
Over 2 years usando a aplicação
17 de agosto de 2022

Amazing app. Very easy to use. The refund ad exchange process is very good. Even the return form is fully customisable.

DRICOPER DENIM
Austrália
Over 2 years usando a aplicação
Editado a 22 de outubro de 2017

Good about this app:
1. have own subdomain URL for the return page
2. Absolutely free!
3. Easy to follow instructions for customer
4. Providing a link for return on shop gives customer more confidence when making a purchase decision.

Suggestion:
1. Provide a place for the customer to submit returning item shipment track number.
2. Good to have exchange instruction template.

A Lot Mall
Hong Kong, RAE da China
Over 2 years usando a aplicação