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The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.
Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.
Got the best help ever from Aditya! He helped me resolve my issue to quickly and perfectly. I love this app and cannot speak higher of the service!
Was helped by Neha from support. She was great. The app is not perfect but it's a very good budget friendly solution and the live support good.
The Customer Support team is very helpful, most recently helped by Aditya. Even the AI Chatbot has helped me with what I need which is great for Customer and Support team alike!
Great app for returns and great service from Aseem. Highly recommend.
Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.
You ask, they deliver! Quick response time and efficiency. Thanks guys!
Moaazzam Ali helped me so much in understanding the pros and cons of using the same URL on 2 different stores. He took my a tour on the filters and Aftership dashboard and it was very helpful in deciding which package i should go with. Thanks so much much appreciated
Very helpful! Resolved issue quickly and provided useful info
Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.