AfterShip Returns & Exchanges

Love this app!
Creates an awesome and clean Returns page that is very simple to use. Highly recommend for every store.

Customer service via chat was very prompt and helpful in assisting me with some questions about how to use the app.

esta aplicación a diferencia de otras es bastante intuitiva y fácil de trabajar con ella. Nos gustaría que las mejoras que hagan los desarrolladores recibir notificaciones

Very useful app. We use it to create the RMA # and get the reason for return for each customer, who sends the email request. Even if we do not send the return label,( because do not request the return, just send the replacement), we finally have all complaints in one place and nicely organized. There is a useful feature to this app Vs the expensive RMA management systems: you have the control either accept and send the return label (paid or not), or reject. (And you can customize the return policy, the shipping instructions, reason for return options. I wish I can edit the main section as well. I do not like the wording on how to start the return but cannot customize them.) With our product we do not want to encourage the returns on the whim, but rather with the real issue. We have all the necessary information on the website to make the educated decision, before buying and having the control to involve the buyers in communication really helps.

Easy to set up. Definitely a must have for any shop owner.
Better than i expected.

Great app, great support team, thanks Samad. He helped me thru out process and the team is very responsive

Handles our returns easily! Customer service is very quick and helpful. Prabha was able to fix my issue right away

Great app! Easy to use. I enjoy using it very much.

The app is very helpful and easy to use. It makes creating & managing returns on my store extremely simple.

Excellent app, but also excellent support. An issue solved within minutes via a screensharing call - impressed!