Avaliações (2 412)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
21 de março de 2024

Great service and helpful when we needed to update things

Oxygen Boutique
Reino Unido
Quase 5 anos usando a aplicação
28 de março de 2024

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

CitySport
Austrália
Aproximadamente 2 anos usando a aplicação
2 de maio de 2024

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
Austrália
12 meses usando a aplicação
14 de junho de 2024

Ankit was very helpful with my issue. Great to jump on a google meet call!

ccbeanie.com
Estados Unidos
Aproximadamente 5 anos usando a aplicação
29 de maio de 2024

AfterShip for Shopify is a game-changer! With its top-notch features, tracking orders becomes a breeze. Plus, their exceptional service ensures any issues are swiftly resolved. Highly recommended!

IBKÜL
Estados Unidos
Mais de 2 anos usando a aplicação
1 de setembro de 2024

Wonderful service!

Royal Highnies
Estados Unidos
Aproximadamente 1 ano usando a aplicação
10 de março de 2024

I have to admit that aftership returns is the best and intuitive app to handle the headache of return process.
As a business owner, it's not always to deal with clients.
I needed more options they provide and a customer service to walk me through this sofware.
I recommand you this app.

Nexsweet
Estados Unidos
3 meses usando a aplicação
Editado a 20 de março de 2024

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Waiwaolani
Estados Unidos
3 meses usando a aplicação
Questão respondida por AfterShip 8 de março de 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.

We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

10 de outubro de 2024

estoy en el periodo de prueba gratuita pero de momento todo funciona muy bien, gracias por el servicio

ParafarmaBaby
Espanha
3 meses usando a aplicação
4 de junho de 2024

Great customer service. Moazzam was quick to respond and helped me resolve my issue.

Japparel
Estados Unidos
Aproximadamente 2 anos usando a aplicação