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Working great so far, just started using the app and customer service was extremely helpful in getting us setup.
I used this app to create an RMA process for my shop. It was pretty easy to set up, especially with image size requirements listed on the set up page. One feature that was missing is the ability to preview the customized return page without submitting a test return. Also, for plans with limited returns, it would be good to be able to have test returns not count against the monthly total, not an issue for me at this moment since it is nearly the end of the month, but could cause issues for another shop.
This will save me a lot of time and money. The ux for the customer is great and it makes it easy for my business to keep track of everything.
Hi Budo Brothers,
Thank you for leaving us a 4-star rating. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day.
However, we want the experience to be 10/10 for you and would love to have your sincere feedback on what more we can do to make the experience 5 star-worthy.
Would appreciate your constructive suggestions on the same so we can serve you better.
Super easy set up and plenty of customizations for the return page. I have used multiple apps of this brand and they all work seamlessly with each other and other apps! The customer service is also very prompt and patient. So definitely recommend!
Fast and friendly service!
It's ok, difficult to pay. I dont know where i can make the payment.
And I have to leave a review.
Setup is difficult. They promote to leave a review over setup which is frustrating. Will update after I figure this out.
Great customer service! Nalinee is great and explained everything to me! I highly recommend this app.
Great app to easily manage your returns and take the pressure of customer service emails. Support is a tad slow and service operators change mid enquiry which is frustrating.
Thanks for your valuable feedback.
We strive to provide excellent customer service and it is unfortunate to know that your experience with us was not up to the mark.
Your feedback would be relayed to the team and we will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
Neha was very helpful in helping me resolve my issue.