AfterShip Returns & Exchanges , 2.269 değerlendirme

Great support and a very effective returns portal

Customer service is excellent! I submitted my issue and received a quick and efficient response from Nalinee. I am very satisfied with the help provided.

Great portal with lots of customisation options and very helpful support, 5 stars.

Prabha quickly provided the exact response I was looking for, easily the most helpful CS rep I've worked with at AfterShip!

Update 7/27: They closed our shipping account before even contacting us in regards to a false chargeback. We are still able to use the account but can not approve existing return request from our customers.

Great service with great customer service. We started using Aftership Returns this year after using Aftership Order Tracking for a while. We do not get a lot of return request but it has made it easier for our customer to request returns. This app allows our customer to choose what type of return they want (Return for refund, store credit, exchange, replacement) and makes it easier for us to issue the type of refund they want without any additional step. Issues store credit, refund, exchange and replacement can be done directly on the app with a couple clicks. We highly recommend it to anyone businesses that accepts returns.

helpful, friendly

Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.

Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.

Moazzam is great. The customer service is always seriously amazing for After Ship! They are fast and hang in with you till your issue is solved.

Excellent Service from Nalinee.
She help me resolve my problem.
Thanks
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