AfterShip Returns & Exchanges , 2.279 değerlendirme
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when having issues they were willing to get on screen share meeting in order to walk me through each step and answer any questions i had
Rahul was absolute perfection! There was an issue that we have been having and he was able to very quickly resolve. I only wish I had reached out to him sooner. Excellent customer service and a fast resolution! Many thanks for making our lives easier :)
Struggled with support at first over the weekend, but they got back to me and we very apologetic and responded promptly to help solve our problem. I really appreciate their help and attention to the matter.
Needs lots of improvement. When we asked about the features we needed, the short answer was "maybe".
Great app! Really helps us organize our returns efficiently. Super helpful support and quick responses to questions!
It’s a really nice app! Easy to set up and instruction are clear! Simplify the return and exchange process, more time to work on others!! Worth the install!! Highly recommend !
Have switched over from Return magic. It is similar, but i believe it works better from the customer side. we are still working out some little issues as we are new to it. ive had to ask customer support for help a few times, but they always answer very quickly, and have helped my issues. 5 star once i figure it all out.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Returns Center
Ankush was very helpful, love the service, was very patient, really happy with it! .................
Its a nice UI and UX but I feel like some key features are missing. I want to be able to see what the customer sees when they make a return. And how do we edit the merge tags?
Still learning how to use