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Neha helped me through my technical issues that I was facing promptly.
I have to admit that aftership returns is the best and intuitive app to handle the headache of return process.
As a business owner, it's not always to deal with clients.
I needed more options they provide and a customer service to walk me through this sofware.
I recommand you this app.
good customer service, they did great in help my store with self returns.
Great service so far, simple easy and helpful
This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.
We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.
Neha was very helpful in helping me resolve my issue.
Awesome app!! The integration with shopify platform went smooth, without any problems.
The app provide a lot of features for free. Definitely recommended.
And the support it's great! Nalinee the best!!
very helpful and responsive.
Excellent app and great service. The support team is very helpful. They patiently answered all my questions and helped with any concerns I had.