AfterShip Returns Center

Return Label, Store Credit, Exchange, Return Policy, Refunds

  • アメリカのビジネスに人気

無料プランあり

キー値セクション

Automate Returns & Exchanges

Allow customers to return or exchange products via a branded returns portal. Expedite return shipping with 13+ couriers like UPS & USPS.

Send Proactive Return Updates

Reduce customer inquiries and anxiety with timely return and refund status notifications via email. Boost trust & encourage repeat sales.

Return Labels & Flexible Rules

Set smart return rules to recapture revenue and save costs. Generate discounted USPS prepaid return labels with Postmen shipper accounts.

AfterShip Returns Center

AfterShip Returns Center

Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Supported Returns Methods

  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice
  • Green returns - customers keep the item & get a refund

Flexible Return Resolutions

  • Refund to the original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)
  • Replace return with the same item
  • Exchange for any product - Give extra credits

Build Brand Loyalty with Branded Returns Page

Customize your branded returns center with your logo, URL, and returns policy. Improve your brand image, customer satisfaction, and loyalty.

Manage All Returns Requests Efficiently

  • Track and manage all returns and RMA requests in one place.
  • Automatically generate an RMA once the returns request is submitted.
  • Sync and track your return orders on the AfterShip shipment dashboard.
  • View each RMA’s detailed timeline of events to resolve return requests faster.

Identify common return reasons

Set up multiple return reasons, sub-reasons, and group reasons by product categories to provide a better product portfolio to customers based on their feedback.

Returns Automation Rules

  • Auto-update the return status of orders based on certain rules.
  • Restock returned items when the shipment is marked received (Update the inventory of products directly).

Improve Customer Satisfaction with Prepaid Shipping Labels

Auto-generate or manually upload prepaid labels to provide a seamless returns experience. Auto-generate returns labels by connecting your Postmen shipper account.

Process Refunds Easily

Auto-calculate the maximum refundable amount. Refund to original payment can be operated with just a few clicks. Issuing a gift card is also available for Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

  • Set up eligibility rules to avoid unnecessary returns in certain categories like
  1. Returns window
  2. Non-returnable items
  3. Eligible returns per order
  4. Ineligible product types/tags
  • Automatically select a returns method and set shipping rates based on the region and return reason.

Integrate with 13+ Couriers

  • Integrate with 10 carriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx, Australia Post, Swiss Post, Seko Logistics (Omni Parcel), Star Track, Canada Post & Correos Spain.

Improve your Return Performance

Drive bottom-line growth with customer and product level returns data.

公開日

以下と統合:

  • UPS
  • FedEx
  • USPS
  • Canada Post
  • Gorgias
AfterShip Returns Center

AfterShip Returns Center

Designed for fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of sending you an email.

Supported Returns Methods

  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice
  • Green returns - customers keep the item & get a refund

Flexible Return Resolutions

  • Refund to the original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)
  • Replace return with the same item
  • Exchange for any product - Give extra credits

Build Brand Loyalty with Branded Returns Page

Customize your branded returns center with your logo, URL, and returns policy. Improve your brand image, customer satisfaction, and loyalty.

Manage All Returns Requests Efficiently

  • Track and manage all returns and RMA requests in one place.
  • Automatically generate an RMA once the returns request is submitted.
  • Sync and track your return orders on the AfterShip shipment dashboard.
  • View each RMA’s detailed timeline of events to resolve return requests faster.

Identify common return reasons

Set up multiple return reasons, sub-reasons, and group reasons by product categories to provide a better product portfolio to customers based on their feedback.

Returns Automation Rules

  • Auto-update the return status of orders based on certain rules.
  • Restock returned items when the shipment is marked received (Update the inventory of products directly).

Improve Customer Satisfaction with Prepaid Shipping Labels

Auto-generate or manually upload prepaid labels to provide a seamless returns experience. Auto-generate returns labels by connecting your Postmen shipper account.

Process Refunds Easily

Auto-calculate the maximum refundable amount. Refund to original payment can be operated with just a few clicks. Issuing a gift card is also available for Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

  • Set up eligibility rules to avoid unnecessary returns in certain categories like
  1. Returns window
  2. Non-returnable items
  3. Eligible returns per order
  4. Ineligible product types/tags
  • Automatically select a returns method and set shipping rates based on the region and return reason.

Integrate with 13+ Couriers

  • Integrate with 10 carriers like UPS, USPS via Endicia, DHL, DHL Germany, DPD NL, FedEx, Australia Post, Swiss Post, Seko Logistics (Omni Parcel), Star Track, Canada Post & Correos Spain.

Improve your Return Performance

Drive bottom-line growth with customer and product level returns data.

公開日

以下と統合:

  • UPS
  • FedEx
  • USPS
  • Canada Post
  • Gorgias

Free

無料

  • 3 returns per month
  • Interactive branded returns page
  • Returns management portal
  • Email notifications
  • Discounted USPS return labels

Essential

$9/月

  • 20 returns per month
  • All Free features
  • Auto approval
  • Routing rules and zones
  • Integration with AfterShip tracking

Growth

$29/月

  • 100 returns per month
  • All Essential features
  • Unlimited zones & routing rules
  • Multi-language
  • 1-click refund
  • Select exchange variant

Pro

$99/月

  • 400 returns per month
  • All Growth features
  • Returns performance analysis
  • QR code return
  • UPS, DHL, 11+ couriers auto label generation

* すべての料金はUSDで請求されます。
** 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。

レビュー

4.7 5つ星

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。

  • 5 5つ星
    評価の75%は5星です
  • 4 5つ星
    評価の14%は4星です
  • 3 5つ星
    評価の4%は3星です
  • 2 5つ星
    評価の2%は2星です
  • 1 5つ星
    評価の6%は1星です

Golf Women On Course

ロケーション オーストラリア

Moazzam helped me with an issue with shipping instructions and he was very helpful. Some details needs to be able to be changed easier than they are currently and shipping is one - it's so important, fishing around to find it is frustrating. Thanks Moazzam

開発者の返信

2022年5月18日

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

BLOOM ACTIVEWEAR

ロケーション アメリカ合衆国

Samad answered all my questions to make this set up easy! The app looks very easy to use and was very easy to set up.

Amal Armani

ロケーション オーストラリア

really great, and already fills in alot of return info
I needed help with something, and samad instantly helped, very responsive
and really fixed what i needed. i recommend this app.

AfterShip Returns Centerに類似したアプリ

Return Prime: Order Return

Return Prime: Order Return

Order return & exchange, Gift card refund, Send return labels

5.0 5つ星(193レビューs)
無料プランあり
Rich Returns

Rich Returns

Automate your returns. Offer Exchanges to OTHER products.

4.9 5つ星(34レビューs)
7日間の無料体験
Indian Logistics Services

Indian Logistics Services

Delhivery, FedEx, Bluedart, Pickrr, Ecom Express, Xpressbees

4.6 5つ星(68レビューs)
無料プランあり
Unified Order Return

Unified Order Return

Making return and exchange smooth for customers.

評価なしレビューなし
無料プランあり