AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

무료 플랜 사용 가능
평점(4.7)
리뷰

하이라이트

동일 업종 비즈니스에서 인기 있는 앱
  • 미국 소재
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앱 소개

출시됨

2017년 2월 28일

언어

영어, 독일어, 프랑스어, 스페인어, 그리고 이탈리아어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. 더 보기
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

요금제

Free

무료 설치

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 /월

또는 연 $228 및 17% 할인

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 /월

또는 연 $588 및 17% 할인

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 /월

또는 연 $2,388 및 17% 할인

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

무료 설치

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 /월

또는 연 $228 및 17% 할인

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 /월

또는 연 $588 및 17% 할인

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 /월

또는 연 $2,388 및 17% 할인

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 2,289개

전체 평점
4.7
평점 수준당 개수
  • 평점의 79%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 3월 3일

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.

Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Melomys
미국
앱 사용 기간 대략 1년
2024년 4월 26일

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform.

The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts.

Overall, we have been happy with AfterShip and I would recommend giving them a try!

The Good Collective
미국
앱 사용 기간 9개월
답글 AfterShip & Automizely개 2024년 4월 28일

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the process you mentioned needs to be done manually so that we can work on that too. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024년 4월 30일

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Katie May
미국
앱 사용 기간 8개월
2024년 5월 2일

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
오스트레일리아
앱 사용 기간 12개월
2024년 3월 14일

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Tote&Carry
미국
앱 사용 기간 3년 초과

앱 소개

출시됨

2017년 2월 28일

언어

영어, 독일어, 프랑스어, 스페인어, 그리고 이탈리아어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

AfterShip & Automizely 제공

AfterShip & Automizely 정보

평점 4.9

Shopify 앱스토어용 앱 빌드 경력 12년

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

지원

메시지 보내기

support@returnscenter.com

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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