AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

요금제
무료 설치
하이라이트
미국의 비즈니스에서 인기 있는 앱
최신 테마와 작동
평점
4.7 (2,400)
개발자
AfterShip

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. 더 보기
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking
하이라이트
미국의 비즈니스에서 인기 있는 앱
최신 테마와 작동

언어

영어, 독일어, 프랑스어, 스페인어, 그리고 이탈리아어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

요금제

Free

무료 설치

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 /월

또는 연 $228 및 17% 할인

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 /월

또는 연 $588 및 17% 할인

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 /월

또는 연 $2,388 및 17% 할인

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (2,400)

전체 평점
4.7
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 11월 14일

The app has streamlined our return process, making it effortless for us and our customers. The user-friendly interface and automation options are a huge time-saver. Highly recommend!
Thanks :)

Nothing Fits But
대한민국
앱 사용 기간 2년 초과
2024년 9월 27일

Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.

Bailey's CBD
미국
앱 사용 기간 거의 2년
2024년 10월 22일

I have been using this app for a couple years and they have just updated the integration with Shopify so as soon as a return is submitted to their portal (even credit or exchange request) the value of that order comes off your sales total. I have been in contact with the app to understand (unsuccessfully) how it all works as it's a nightmare for reporting. I have been emailing Ryanne for weeks who responds every 8 days. They havent been able to tell me what happens to the sale total when the return is later refunded to a credit (which we offer via a different app). I'm ready to move into a new returns app now the function and the service are both painful.

A L E X A N D R A
오스트레일리아
앱 사용 기간 4년 초과
답글 AfterShip개 2024년 10월 23일

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with our recent integration and our response times. Your concerns are definitely important to us.

We understand how critical accurate reporting is for your business, and we're sorry for any confusion regarding how returns impact your sales total. We're actively working to improve our communication and the functionality of the app.

Our team is trying to connect with you to help you at earliest. Please respond to their email.

Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024년 10월 17일

There was a small hiccup with AfterShip and their team was able to resolve this issue within minutes!

Rancourt & Co.
미국
앱 사용 기간 거의 4년
2024년 10월 11일

Had an issue and Aditya Pundir was super helpful and got me all set within minutes. Thanks!

Canter Culture Riding Apparel
미국
앱 사용 기간 대략 2년

지원

AfterShip에서 AfterShip Returns & Exchanges에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

AfterShip

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2017년 2월 28일

이 앱과 비슷한 더 많은 앱 보기

4.8 별 5개 중 총 리뷰 40개 무료 플랜 사용 가능
Manage Return Shipping Labels and Refunds with Return Portal
4.9 별 5개 중 총 리뷰 85개 무료 체험 이용 가능
Allow customers to process returns, exchanges, and refunds
4.9 별 5개 중 총 리뷰 580개 무료 플랜 사용 가능
Turn refunds into exchanges, drive upsell, and retain revenue.
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