ReturnZap Returns & Exchanges , 71 değerlendirme
Hassaslaştır
-
Puana göre
Company has great customer service.
I can't say enough about this app!!! It has been an immense asset in organizing and automating our returns process. We have a nice clean portal that assists our customers and provides all the necessary information for our team. There has been an amazing evolution with this app since we first started using it in October 2021. We are so grateful for the support of the developer and the willingness to provide updates according to our needs. Such an amazing cost effective product!!!
The app developers are great and will work with you to customize your returns process with their app. I highly recommend.
David and the team are wonderfully receptive to adding new features and tweaking the app to our needs. Can't recommend this app more!
David has been amazing with the set up of the system. I needed a lot of help and he was extremely responsive and set it up exactly as I asked. I look forward to seeing how my customers enjoy using the platform.
Their customer service is very fast. Even we cancelled the service and request refund, they are willing to reply and refund to us.
The app helps a lot with the volume of returns we have in the company and in a simple way. Customer service responds quickly too and it is very useful.
Very good customer service from David, friendly and quick to reply, had no issue making a colour alteration to the app to fit within my stores design - so far all is good! Thanks :)
I use this app to organize and process my returns. We handle upwards to 20 to 30 returns/RMA/Customer Product Issues a day. This app makes it incredibly easy and fast to not only keep track of our outstanding RMAs but also speeds up the process in which we can help our customers.
highly recommended. customer support staff is A+
I only have good things to say about this app and it's team!
After shopping around it was clear that Return Zap was the best choice for us as a large drop shipping store with multiple vendors.
The app is easy to use and has all the features we need to automate our returns to multiple warehouses using multiple rules and return options.
Better still has been David's customer service! He has answered all of my questions quickly and even added features to the app to help meet our needs.
I definitely recommend ReturnZap!