Recensioni (672)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 24 aprile 2023

Hands down the best review company! We'd been having a few issues with integration due to being on an older and custom Shopify theme but the customer service has been amazing! :) Super helpful and quick.

Aery Living
Regno Unito
10 giorni di utilizzo dell’app
10 febbraio 2021

The discussions around the application with the engineers and also onboarding has been amazing, polite and professional. The review booster is a great way to start getting those reviews and *'s !

IQ Mobile UK
Regno Unito
9 giorni di utilizzo dell’app
15 novembre 2022

Nice tool with lots of different features!
Another great advantage is the fast and helpful support!

vacayto
Germania
9 giorni di utilizzo dell’app
29 marzo 2023

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

Back on Track USA
Stati Uniti
9 giorni di utilizzo dell’app
22 gennaio 2021

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Amala Chai
Regno Unito
8 giorni di utilizzo dell’app
Data modifica: 23 ottobre 2023

Expensive and they make it extra hard for you to cancel a membership, squeezing the money out of you as long as possible. There are apps with the same features which cost a fraction.
If you want to cancel your subscription, you need to talk to a customer service who wont reply for hours. Then you have to confirm the cancellation via email, which doesnt arrive for hours. And if you are not planning to use the app for the remaining time, there is no partial refund for unused time.
We spoke to the customer success team. No concessions at all. Very unhappy with the process and people.
Again, there are apps with the same features, better support and lower prices.

TOZAIME
Germania
7 mesi di utilizzo dell’app
14 giugno 2023

So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!

TACOMABEAST
Stati Uniti
8 giorni di utilizzo dell’app
Reviews.io ha risposto 30 giugno 2023

Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!

23 aprile 2021

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

Judi Glover Art
Regno Unito
7 giorni di utilizzo dell’app
3 novembre 2021

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.

RinseKit
Stati Uniti
7 mesi di utilizzo dell’app
21 ottobre 2020

Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!

Aab
Regno Unito
7 giorni di utilizzo dell’app