Recensioni (673)
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In base alla valutazione
Easy setup, powerful features, and the best part – unbeatable customer support. The impact on my store's performance is remarkable. Highly recommend to all Shopify store owners!
A really amazing app - works really well and the support team are fantastic. The software is constantly being updated with new features and is miles ahead of any of any competitors.
Great company to work with, reviews come in quickly and efficiently and simple to use, especially with widget integration and email customistion
Been with Reviews for years, their support is fantastic and the integrations are on point.
I do wish there extended plans were slightly cheaper, but I guess you can't have everything.
Thank you so much for your amazing review, we're grateful to have such loyal customers such as yourself. We do believe that our subscription prices match our product but appreciate your feedback.
If you ever have any issues, we're always here for you!
After I wrote the review below (where I gave 2 stars), the CEO has contacted me and has provided amazing customer experience, installations and customization for my store. I am very happy now with the service and will continue to use the app.
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"Very expensive, yet the support and performance are inadequate. No documentation on widget set up, waisted 2 hours on back and forth with the rep on the chat, after which he offered to do a 1-minute job for a $99. My emails have not been sending out for months and only after a follow up this is being promised to be resolved. I am looking for an alternative app."
Thank you for your review. I'm really sorry, there is no excuse 'we dropped the ball'. In this instance, we let our client down. We have spoken to the customer service team about this issue to make sure this does not happen again. As a gesture of goodwill we have refunded the months subscription. We have also offered free installation and upgrade.
Adam and his team provided prompt and efficient assistance with integrating the Dynamic Links feature into Klaviyo flow. Their expertise and quick response were instrumental in ensuring a smooth implementation process!
Adam here - thank you for your amazing review 🌟 Our whole team is here to provide support wherever you need it. Glad to hear you're all set up, if you'd like to discuss anything else then our team is here for you!
Does the job seamlessly and support are very helpful. I'm now using on multiple sites and would definitely recommend.
Very helpful team. Nicola was eager to support our changes and help out from their side. Great experience. Nothing bad to say whatsoever!
Used on another Shopify store and works well, now installed on this one!. Recommended by TNV Parts www.tnvparts.uk
Amazing customer service as always!!
Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉