REVIEWS.io Product Reviews , 663 değerlendirme
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Really good and easy-to-access support, Maddox was super helpful with helping us set up our account.
We have been using Reviews.io for 2 years now and are more than satisfied. The support is very fast and the app is an overall gain for the store.
Thank you for your loyalty over the past two years! No doubt we've both grown together over the years and we will continue to improve our product for you! Happy you had great service from our support team, we're here always if you need any further assistance!
Very nice review app. Lot of possibilities. Account managers very helpful. I recommend to any e-commerce.
Thank you so much for your recommendation, we strive to be the best review platform on the market! The possibilities will keep on growing as well as we continue to perfect our product!
Great onboarding experience and when I started off slow Vilash was really helpful in improving my profile, email template and more which instantly increased my conversion rate.
Very helpful with the installs. Great review app, was with Yotpo before and recommend reviews.io !!!
Thank you so much for your review, glad to hear you're happy with your switch to REVIEWS.io. Appreciate your recommendation, if you ever need anything else - questions or just more info on a feature then our team is here for you! :)
I've been using Reviews.io for my Shopify store for the past few months, and I'm absolutely loving it. The app is incredibly easy to use, and it's helped me collect hundreds of reviews from my customers. I love that I can customize the look and feel of the review widget to match my store's theme, and I also appreciate the fact that I can easily segment my audience and send targeted review requests.
The customer support at Reviews.io is also top-notch. I've had a few questions along the way, and they've always been quick to respond and help me out.
Overall, I highly recommend Reviews.io to anyone who wants to collect more reviews for their Shopify store. It's the best review app on the market, and it's definitely worth the investment.
Pros:
Easy to use
Customizable
Great customer support
Collects more reviews
Improves customer trust
Cons:
NONE
Overall:
Reviews.io is the best Shopify review app on the market. It's easy to use, customizable, and has great customer support. If you want to collect more reviews for your store, I highly recommend giving Reviews.io a try.
Wow! Thank you for the amazing feedback :) We really appreciate you taking the time to leave such a detailed review, the team love reading comments such as yours! The team is always available 24/7 to answer questions on anything we can help with and we'll do our best to keep providing that top-notch level of service :)
Once again, we really appreciate your recommendation and look forward to the things we can achieve together!
Support always there and my problems get solved straight away! I feel happy knowing there service is a few clicks away
Easily the worst customer service I've ever received for any product or service. There are lots of cool-sounding features but they're all buggy and don't work on even a basic level. I wasted countless hours going back and forth with customer support, to which they routinely ignored my questions and just spat out obtuse and unhelpful responses. I switched to Klaviyo Reviews and it has been incredible from the very beginning. Save yourself a ton of headaches and go with Klaviyo.
Hi there,
I'm sorry to hear about your frustrating experience with our product and customer service.
We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.
If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.
Kind regards
Support
REVIEWS.io
Easy to use app, when something needed the support replies within minutes. Very appreciated. I can only recommend.
I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.
And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!