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Superb.
Easy to set up, works fine and the support team is super helpful. Highly recommended!
Thank you for the great review! We’re so glad to hear that you found the setup easy and that everything is working smoothly.
It’s wonderful to know our support team has been super helpful as well. Your recommendation means a lot to us!
Thanks for choosing REVIEWS.io—we’re here whenever you need us!
Edit: The team reached back out and offered to make an exception for me to upload my reviews. I was about to move forward, however the reviews from Fera need extensive formating because Fera does not include the order ID in their template at the time of writing this. (also the formating is only necessary if I would like my reviews validated on google.) I will not have the time to do this formating before relaunch so i will go with another app. However, review.io customer service has been great at resolving issues. And of all the review apps in terms of functionality, reviews.io continues to be one of the best if not the best.
I reached out to support to inquire about uploading my genuine reviews from fera prior to my RElaunch. They told me that i have to finish my trial before they can help me upload my reviews. and i told them that i can not wait that long because the site is closed (hence the relaunch) and we have to TEST to make sure the mailchimp integrations work. I can't just wait 7-15 days to use the app. And if i'm uploading my reviews to your app wouldn't it make sense that i would likely stay after as a long term customer!!
Thank you for updating your review and sharing your experience in such detail. We’re glad we could assist you and appreciate your understanding of the situation with the review upload process.
We know how important it is to get everything right before a relaunch, and we’re sorry that the formatting requirements posed a challenge.
While we’re disappointed that we couldn’t be the perfect fit for this stage of your project, we’re truly grateful for your kind words about our customer service and the functionality of our platform.
It means a lot to us that you consider REVIEWS.io one of the best review apps out there.
If your needs change in the future or if there’s anything else we can assist with, please don’t hesitate to reach out. We’d love to support you again whenever the time is right.
Great support team, I had the pleasure of dealing with Leila who was super helpful and solved my issues
Thank you for the fantastic review! We’re thrilled to hear that Leila provided you with such great support and was able to solve your issues. We’re proud of our team and glad to know they made a positive impact on your experience.
If you ever need further assistance, don’t hesitate to reach out—we’re here to help!
We chose this app for our company reviews. We were surprised how many other modules the app offers.
Maddox from the reviews.io team helped us incredibly with the installation in our store. And everything looks great. We highly recommend the app.
Thank you so much for your wonderful review! We’re delighted that you chose REVIEWS.io for your company and that you were pleasantly surprised by the additional modules we offer. It’s fantastic to hear that Maddox was able to assist you with the installation and that everything is looking great.
Your recommendation means a lot to us. We’re here to support you every step of the way—thanks again for choosing REVIEWS.io!
Very helpful and responsive support team
Very fast reply on chat and very helpful
Die Plattform ist sehr individuell auf die eigenen Bedürfnisse anpassbar. Als Google Certified Partner haben die Bewertungen Einfluss auf unsere Sichtbarkeit bei Google und der Support unterstützt einen schnell und unkompliziert bei auftretenden Fragen und Problemen.
The key thing for us is getting Google Merchant Stars when customers find us in Google shopping etc. Reviews.co.uk is a certified partner so Google counts these reviews and awards us stars accordingly. Reviews.co.uk is the lowest cost provider I found and they are a small, attentive team that respond to any support queries quickly. The dashboard on reviews.co.uk is very easy to use so you can setup your emails as required, other than that it's all a very simple, pain free process and the shopify integration is useful, as it automates email requests for reviews being sent out.
Summary: Google star certified, lowest cost, good service, easy to install and use.
I can't think of any improvement really. Very happy.
A really amazing app - works really well and the support team are fantastic. The software is constantly being updated with new features and is miles ahead of any of any competitors.