レビュー (574)

総合評価
3.8
評価レベルごとの件数
  • 評価の69%は5つ星です
  • 評価の4%は4つ星です
  • 評価の3%は3つ星です
  • 評価の4%は2つ星です
  • 評価の21%は1つ星です
すべてのレビュー
2025年6月3日

This unethical application uses dark patterns to trick you into purchasing funds for a "wallet" that's underfunded to buy a single label, then OVERCHARGES you by insisting you buy a minimum amount, that's much larger than you need to "fund" your wallet past the point you need to purchase a label. Good luck ever getting those few dollars back out of their predatory trap.

Baabushka
アメリカ合衆国
アプリの使用期間:32分
ShipStationが返信しました 2025年6月5日

Hey there, we appreciate you taking the time to share your experience and are sorry to hear it caused frustration. To clarify, our platform uses a prepaid wallet system rather than charging per transaction. This setup helps streamline the label purchasing process and reduces the risk of failed charges or disruptions during shipping.

We understand that the minimum funding amounts may not always align perfectly with smaller shipments, and we’re always working on ways to improve the flexibility of our system. That said, any unused funds remain in your wallet for future use and do not expire.

If you'd like help reviewing your wallet balance or understanding how it applies to future shipments, our support team is here to help.