Avaliações (83)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
18 de outubro de 2022

We have been using Rich Returns for a couple weeks now and so far, so good! We are on the basic plan and while it does not accommodate exchanges, it does expedite the entire return process and makes refunds very simple! The support team has been very helpful and quick to respond which is great. We are hoping for a few updates to the app that will make Rich Returns even more competitive with larger, more popular return apps, but all in all this has been a great app to get our returns organized, in one place, and to expedite the process. Highly Recommend!

Lizard Tail Belts
Estados Unidos
25 days usando a aplicação
Questão respondida por Rich Returns & Exchanges 20 de outubro de 2022

Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help.

3 de fevereiro de 2023

its super app i found difficulty in start but Andrej Janev help me alot to understand all the setting . Andrej you really help me a lot. Thankyou

Royal Threads
Canadá
About 1 year usando a aplicação
Questão respondida por Rich Returns & Exchanges 17 de abril de 2023

Thank you for your 4 star review! We're thrilled to hear that Andrej helped you get started, and that you found our app to be super! We truly appreciate your kind words. If there's anything else we can help with, please let us know.

5 de maio de 2022

Great support, and simple functionality at a price point that works for us. Switched from Return Magic and sorted through a lot of other options before finding this one. Grateful. Thank you!

Têra Kaia
Estados Unidos
15 days usando a aplicação
6 de junho de 2023

Wonderful app, helped us a lot.
Especially ultra-quick and efficient customer service (chat). Thanks Andrej !

Recommand.

Grangettes Switzerland Europe
França
13 days usando a aplicação
Questão respondida por Rich Returns & Exchanges 7 de junho de 2023

Thank you for your fantastic 5-star review! We're thrilled to hear that Rich Returns is positively impacting your experience and you found our customer service, especially Andrej, quick and efficient. Your recommendation means a lot to us and fuels our drive to continually improve. Thanks again for your trust and support.

19 de maio de 2020

We're really impressed by Rich Returns and their developer support. We explored 5 other alternative apps beforehand and they were all either way overpriced or lacked the unique functionality that we needed and were not willing to adapt anything for us. Rich Returns has been adding and adjusting features we request within 24 hours. We highly recommend this app.
-@wolven

Wolven
Estados Unidos
13 days usando a aplicação
17 de julho de 2019

I used this app to move our current manual process of processing returns via customer-service to an automated system.

I really like how easy the app makes this process. I am not very technical to say the least and yet the interface is super simple in customizing all the settings to our liking. We sell luxury products so we want to provide extra service for our customers with a pre paid return label which I could setup through the app as well.

Thumbs up for the amazing support that helped me with an issue I faced.

Fit Co.
Alemanha
5 days usando a aplicação
6 de agosto de 2019

very easy to use app. can add to the store easily. works as promised. support was great and helped me out. 5 stars *****

Snack Nation
Países Baixos
5 days usando a aplicação
Editado a 30 de novembro de 2021

Rich returns is a good app, and Andrej has been incredibly helpful in troubleshooting any issues for us. W

Vesper247
Reino Unido
3 months usando a aplicação
15 de janeiro de 2022

I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

ATGI
Estados Unidos
About 22 hours usando a aplicação
18 de outubro de 2022

Just started using the app after looking around for ages. Easy to install and great configuration options. Loving the customer focus and looking forward to launching for our clients! Thanks team!

ARENA TEAMWEAR
Singapura
About 14 hours usando a aplicação
Questão respondida por Rich Returns & Exchanges 20 de outubro de 2022

Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help as you launch with your clients!