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great experience , great help from Jel , she went above and beyond to help me out learning things about my own website and made it 1000 times better . i cant thank her enough 5 STARS
Thank you so much for taking the time to leave us a review! We're thrilled that we were able to help you with your store. We appreciate your kind words and will continue to provide the best support possible. - Lea, Rivo Support Manager
Le service d'assistance que j'ai reçu était phénoménal. Ils se sont mis en quatre pour répondre non seulement à ma demande, mais également à ma boutique en ligne dans son ensemble.
Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. Bravo, Kévin
Easy and fast. Abbie was amazing. Above and beyond great service. What a pleasure to work with! She's great...
Thank you so much for the amazing review! 🙌 Cheers, Kevin
Lance was very helpful in helping me with this application. This application is easy to use and wonderful it self. Good job every needs this app.
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin
Lance was FREAKING amazing! Not only did he help me fix the issue I was having, he complimented my shop and said he was going to tell his girlfriends to check it out! He's the first person to see my website except for myself and my developer so his praise really meant a lot! Awesome employee and person! :)
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
My customer service experience with Arianne was excellent! Very helpful and polite! I also love how simple and straightforward the app is. Just what I needed.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! - Kevin
Fantastic customer service and good app. I had a slight glitch with my pop up and it was fixed within seconds, I was offered extras at no cost and Abbie even suggested an obvious improvement to my website that hadn't occurred to me.
So glad you are happy with our app and customer service! Thank you so much for the wonderful feedback! If you have any further questions along the way, just let us know. All the best, Kevin
Amazing app, the consult I spoke to (Abbie), went above and beyond to offer help and advice for a new customer such as myself. Highly recommend if you're after a pop up for your shop!
Arianne was not only helpful, but super warm, friendly, & supportive of my business! If customer service was like this in the rest of the world, it would def be a much better place. <3 Thanks Arianne!!!!
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. Cheers, Kevin
I am new to setting up the app, but I had a great experience with setup and a direct chat with Abbie to unlock some customized features.
Awesome to hear you had a great experience setting up the app! 🙌 Our team is always here to help. Enjoy exploring the app! 🎉
- Lea & Rivo Team