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It was great! I was helped by Sam and my issue was resolved quite fast.
Thank you for making your app freely available to vendors and for your great support service!
Thank you! We're glad we could help resolve your issue quickly. We're committed to supporting vendors like you. Let us know if you need anything else!
- Kevin & TYDAL Team
I had an issue and the help center (Jamie) quickly resolved it via chat and even gave me some suggestions for business changes related to my shopify store which was very helpful. Good job!
Delighted to assist! We're here to solve problems and help your business thrive. Don't hesitate to reach out anytime you need assistance. Thank you!
- Kevin & TYDAL Team
Great app. Easy to use. Super friendly help desk. Would definitely recommend!
Thank you for your awesome review! We're happy you find the app easy to use and our help desk friendly. Your recommendation means a lot to us! 😊
- Kevin & TYDAL Team
Jaime and the support team replied to my request immediately, ran the updates I required for my store, and in just a few minutes I was ready to roll...
Amazing app, service and team. Would recommend it 100%
Thank you for the glowing review! We're thrilled you had such a positive experience with our support team and app. Thanks for recommending us!
- Kevin & TYDAL Team
Great app! Integration was really easy and simple, along with the customisation.
Jamie on the live help chat was quick to reply and got any of my questions resolved. Super happy!!
Thank you! We're thrilled to hear you found the integration smooth and love our live chat support. Happy to help anytime! 😊
- Kevin & TYDAL Team
Jamie went above and beyond to fix a few minor issues for me
Thank you! We're glad we could help. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team
A great help , just when I needed it. Nothing was to hard. Appreciate your help today thanks
So happy we could assist you when you needed it! We're always here to help. Thanks for choosing us! 😊👍
- Kevin & TYDAL Team
Sam was very helpful and was able to walk me through the steps of getting the pop up off of my landing page! Saved me so much time of trying to figure it out myself!
So glad we could help you streamline the process and save time! If you need anything else, just reach out. Happy to assist! 😊
- Kevin & TYDAL Team
The easiest and most flexible email popup creation tool I've used to build my email list. The user experience was excellent from the start, and the support provided by Jamie was top-notch!
Thrilled our email popup tool made building your list a breeze! We're committed to excellent user experience & top-notch support always! 🚀
- Kevin & TYDAL Team
I installed this pop up app to help build my mailing list. Set up was easy but initially it didn't auto pop up, so I contacted Support. Dealt with Sam who had the issue fixed in literally 2 mins. Super helpful and fast support. App looks great.
Glad to hear our support team could quickly fix the issue for you! Enjoy the app and thanks for sharing your positive experience. 🚀
- Kevin & TYDAL Team