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Incredibly prompt, responsive and helpful customer service (the agent was named Paul)! Better than big tech's customer service!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you.
All the best, Kevin
Just downloaded, the app is clean and straightforward and the customer support is very helpful. Recommended!
Thanks a bunch for the awesome feedback! 🎉 We pride ourselves on providing top-notch support, and we're glad to hear you had a great experience with us. Thanks for the recommendation! 🙌
- Lea & Rivo Team
App is great and really impressed with the customer service. I was helped by Abbie and she even waiting for me as i had to step away for a bit.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
I'm just starting with the App and my initial test is whether can I get help. Indeed I did, it was helpful and friendly.
Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin
This app is the most user friendly I've tried. Super easy to set up and Maria was quick to respond and so helpful! I'd recommend this app without hesitation. Thanks, Maria for making it so quick and easy to get started!
What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for recommending us to the community. Best wishes, Kevin
Abbie was extremely helpful and fast with everything. She even went out of her way to help me with things I never even asked for. 5 stars for
Thanks so much for your awesome review! Our goal is to go the extra mile to assist and provide top-notch support. We appreciate your feedback!
- Lea, Rivo Support Manager
Un app molto utile e ben funzionate, facile da utilizzare e molto intuitiva. Betty dell'assistenza è stata molto gentile!
Apprezziamo davvero il tuo utilizzo della nostra app e ti ringraziamo per aver dedicato del tempo a lasciare una recensione a 5 stelle. Se c'è qualcos'altro con cui possiamo aiutarti, non esitare a farcelo sapere. Cordiali saluti, Kevin
Paul of customer service was really nice, unfortunately the app didn't do what we need it to do - but for discounts pop up offers and newsletters this seems to be the right app! It works really well and effortlessly
We're sorry that we don't have the feature you were looking for yet, but those are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just contact us anytime. 😃 Cheers, Kevin
I'M NOT SURE I WILL USE THE ACTUAL APP DUE TO LIMITATIONS IN CUSTOMIZATION, BUT 10/10 FOR CUSTOMER SERVICE. LANCE WAS BEYOND HELPFUL - A COMPLETE DOLL!
We're so happy to see that you had a great experience with our customer service! We're always striving to help you and your business succeed! If there's anything else you need along the way, just let us know anytime. 😊 Thanks, Kevin
I received excellent customer service by Paul. I appreciate how easy it was to verify my account! He made this experience enjoyable.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin