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Just contacted Rivo support in order to ask why the CSS option was not available.
Paul not only solved it almost immediatel as also suggested some other modifications that will make my site much better.
Quick and objective.
Questions solved in minutes.
We pride ourselves on providing top-notch customer support and always strive to exceed our customers' expectations. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.
Best wishes, Kevin
Quick response fast friendly service, Betty was amazing and helpful she gets a 10/10 from me and i hope she is being paid very well :)
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Straightforward app that's easy to set up and get going. There's enough customization options to start with. Thanks to Jel for the help on getting this started as well.
Great to hear that you found our app easy to set up and customize! We're thrilled that Jel was able to assist you. Thanks for your feedback! - Lea, Rivo Support Manager
THIS IS A COOL APP SUCH A GREAT ADD TO HELP MY STORE. WILL SUGGEST IT TO OTHERS TO USE AS WELL. THANKS!
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin
Amazing !! works really well with my shopify store and the team at RIVO are super supportive ! Thank you for this amazing app :) !!
Wonderful! We are so happy that our app works really well with your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
The app is working great so far. Thank you so much Arianne for helping me set up the app! 10/10!!!!!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Very simple and easy to use App. Installation and setup are super easy. I must mention support staff is professional and knowledgeable.
We are so excited that you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin
We were after a simple pop up that we could customise to our branding and this one seems pretty good. Support was very helpful.
Wonderful! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin
I recently installed this app so I have yet to explore it fully. It's very user friendly and seems to be perfect for my needs.
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Paul was fantastic! He made the experience quick & to the point! I also enjoyed the chat because he added character to the convo with funny GIFS, it was unlike any support help I've ever had. Thanks so much Paul, you rock!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin