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pretty easy to use, helpful support team
Thanks for the great feedback! We’re thrilled you find it easy to use and that our support team could help. Let us know if you need anything else! 😊
- Kevin & TYDAL Team
So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!
Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team
very high quality, super good customer service team aswell they responded very fast :)
Thanks for the compliments on our quality and service! We're thrilled to hear you had a speedy response. Your satisfaction is our priority! 😊
- Kevin & TYDAL Team
Simple and easy to use and customize. Great for beginners.
Thanks for your feedback! We're so glad to hear our app is user-friendly and helpful for beginners. Here to support your journey anytime!
- Kevin & TYDAL Team
helpful (:
Glad to have been helpful. We also love to know how we could have made your experience better. Thanks!
- Kevin & TYDAL Team
Great app! And wonderful customer service as well! Love the useability - It's very easy to get started - The only thing stopping me from giving 5-stars is that, as of yet, we don't get option to enable double-opt-in which is required by law in some countries.
Great customer support by Abbie! quick replies and help. precise and to the point, Recommended apppp!
Thanks so much for the review! Our goal is to exceed your expectations, and would love to hear your feedback on how we could have made your experience a 5-Stars. Just drop us a line anytime. Best regards, Kevin
First time using this app. Thank you for the support team very responsive and helpful. Can wait to explore it more
Hi, MARLENE team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin
Just starting out but the app was super easy to set up and customise, no hassle at all. Paul was great to work with.
Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!
Hi MesquiteAcres team,
Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned!
Cheers,
James