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Jel is wonderful and personable! She helped me today a lot. I honestly just messaged the chat to get the ability to use custom css. Then Jel made that happen and even added some additional help. She saw my store still said powered by shopify and sent me a how to guide on how to change that to my business's name! I never even knew you could do that! Something so simple as that changes the whole look and feel of a store. She even managed to remove the powered by Rivo for my pop ups. It looks great and took a matter of 8 mins in total of chatting with her. I highly reccommed this app, simply because of how helpful they are! Thank you again :)
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin
I used this app to help me add the opt-in email pop up and it went very easy and fast to customize it. Plus the customer service I received was wonderful.
We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin
great experience. mica helped me no problem. i recommend that. support have fast responce and they will definitely help you
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
So far it works like a charm. I set up the subscription pop-up using samples of css code and it looks exactly how I wanted. Great customer service!
Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Jel was very helpful and the pop up set up is very easy and customizable. Very excited to see our page grow.
Thank you so much for your kind words! Glad that Jel was able to assist you and that you found our pop-up setup easy to use. We can't wait to see your page grow and succeed! - Lea, Rivo Support Manager
Es una excelente aplicacion para poder gestionar mis contactos suscritos para asi realizar campañas de fidelizacion.
¡Impresionante! Muchas gracias por la revisión de 5 estrellas y apreciamos mucho que use nuestra aplicación. Si tiene alguna pregunta en el camino, háganoslo saber. Saludos, Kevin
I use it for shopify store and build good relationship with my leads, thank you for your free app and your client support. thank you Abbie
We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! Best wishes, Kevin
Abbie, helped me out to correct my request and gave me lots of tips(since I'm new Shopifier)!!! Can't be happier!!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Betty was super helpful and quick with removing the branding and also giving me free bonus features!
Thank you for the wonderful review! We are here for you anytime you need us. 😊 Much appreciated, Kevin
Highly recommended. The support team is so helpful and friendly. I got set up in minutes! Thank you so much!
You are awesome! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! If there's anything else we can do, just let us know anytime. All the best, Kevin