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I loved the customer service provided. Representative was friendly and speedy. He even took the time to view my shop and provide feedback. :)
an overall great experience.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin
Just had amazing support!
The layout of the app itself looks very good and easy to use
Have yet to add the popup on my website but the support is A++
Thank you so much for your kind words! We're thrilled you found our app's layout easy to use, and we're here to support you every step of the way. Don't hesitate to reach out if you need any help. 😊👍 - Lea, Rivo Support Manager
downloaded a few other apps but this one was my favorite.
easy to use and great customer service! Abbie was a big help!
Thanks so much for choosing our app! Your 5-star review is much appreciated! 😊 Best regards, Kevin
All of the reps are amazing. Harleen was so helpful today with everything, things I didn't even know I needed. I absolutely love Rivo!
We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Really easy to set up and great help from support (thanks Abbie!). Exactly what I wanted from an app.
Wonderful! ✨ We are always here to help and super excited that our app is exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Amazing.
Thanks for the review! Glad you had a great experience with us.
- Lea & Rivo Team
This app is easy to use and set up. I had a question and customer service responded right away. Lance was SO kind and helpful. He went above and beyond and was super cheerful and responsive. He answered my questions, fixed the issue I was having, and gave me some positive feedback on the shop I'm setting up. After a day of frustration with other integrations, this was a breath of fresh air. I highly recommend Rivo's email pop-up!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Great Support! Friendly and helpful. Also gave me tips about updating parts of my shopify website. Definitely recommend 10/10
Thank you so much for taking the time to share your experience with us! It's always our goal to go above and beyond for our customers, we're glad our support team was able to give you tips for your store. We appreciate your recommendation! - Lea, Rivo Support Manager
Lance was super quick and efficient with helping us with the set up! Looking forward to seeing an increase in sales!
It's music to your ears that you are happy with our service. Thanks so much for the 5-stars and positive feedback. 🍻 Cheers, Kevin
Amazing app and even better customer service! Arianne helped us to navigate a few features and was so lovely to chat with. The overall user experience is easy to follow and customizable.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin