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Awesome Support
Thanks for the awesome feedback! Your satisfaction is our top priority. 😊
- Lea & Rivo Team
Great customer service!!
Really good app!!
Wow, what a review! We're overjoyed to hear our support team made such a great impression, and thrilled you're finding the app effective for customer retention. Thanks for the awesome feedback and looking forward to your next chat!
- Kevin & Rivo Team
Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.
Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction!
- Lea & Rivo Team
Great
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team
It's very simple to use and very efficient.
Thanks for your feedback! We're thrilled you find our app simple and efficient. Your feedback means a lot to us.
- Lea & Rivo Team
Installed this, found it didn't do what I wanted so uninstalled it - fair enough.
However uninstalling the app still leaves code with a link to the Rivo website - and that seems like something I'd have wanted to be asked about
ba_loy_init.js?v=1705089578:16 Developer friendly loyalty - powered by Rivo.
ba_loy_init.js?v=1705089578:16
- Increased repurchase rates
- Increased LTV
- Fully customizable
Hit us up at: https://www.rivo.io/developers
Hi Joy!
This is Lea from Rivo. I'd like to apologize for your experience with the app.
We've sent you an email to reach out and get to the bottom of this problem for you.
Please feel free to contact me back anytime: lea@rivo.io
Cheers,
Lea
i was chatting with Mica and she was very profissional and helpful. I definitely recommend her and the Rivo.
Thank you very much.
Rui
So glad to hear that you had a great experience. We appreciate your kind words and recommendation!
- Lea & Rivo Team
ポイントの導入はお客様にとても喜ばれます。
私の店では便利に使わせて頂いています。
わからない事があればチャットで親切に教えて貰えます。
チャットの担当によっては日本語でも対応してくれる時もあります。
システムも運営している人たちも良いので安心です。
弊社のサポートに対するご満足とフィードバックをお聞かせいただき、大変嬉しく思います。 日本語サポートも可能な限り対応させていただきます。 今後ともよろしくお願いいたします！ 🌟🙇♂️
- ケビン＆リボチーム
So helpful in trying to build the app and embed email discounts!
Awesome to hear you found our app's features helpful! Don't hesitate to reach out if you need more help!
- Lea & Rivo Team
Very Nice customer service and even gave additional advice! Awesome service
Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓