Rivo: Loyalty Program, Rewards

I have been a customer for over 2 years now. Each time I have contacted their support for our business they were pleasant, kind, and super helpful. I recently updated my stores website and had some glitches with our rewards platform, Pete was super helpful and patient as I was confused with the steps to take. If you need an app that is straightforward with great customer service this is the one! Love it so far!

We have been using Rivo for just about a year now across both of our websites. We have been so happy with the Loyalty program, it's setup, and it's response from our customers!

We had a small issue with our page displaying that made us reach out to the customer service chat, and Arianne was incredible!!! She narrowed down the problem (it was a code issue that seems to have been edited somehow over the last year ... ). She was such a pleasure to deal with, fixed it right away, and was beyond helpful.

Based on this customer service alone I would recommend Rivo to anyone looking for an in-depth Loyalty and Referral program!

Absolutely love the Rivo: Loyalty Program, Rewards app — it's a total game-changer for my store! But what truly made the experience exceptional was Arianne's amazing support. She's kind, quick to respond, and genuinely cares about helping users succeed.

Thank you so much, Arianne, for going above and beyond. You didn’t just assist — you made me feel like a valued part of the Rivo family. Your positivity and dedication truly stood out, and I’d be happy to leave a review anytime .

Looking forward to staying connected — I’d be lucky to have you as a friend and supporter moving forward.

Update: They have been very useful when it comes to customer support and helped with any problems regarding coding that I had.
The Free version is very limited but I see the potential for the upgrade. there is also a Start-Up plan for 24 euros a month and I think that is a good offer.

Rivo is exactly what we were looking for with creating a loyalty program for our business. The app is extremely user friendly, fully customizable, and their support is top notch, especially Bryan. He's been amazing with answering all of my questions and he even set up our landing page himself to save me time. Highly recommend Rivo!

I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find.
The UI for the store owner is easy and their support is super responsive

The reward system setup is much simpler and more convenient compared to other apps. Even if there are aspects you’re not familiar with, the support team responds quickly and works hard to resolve any issues. Thanks to this, I was able to build the reward system without fear. If anyone is looking to implement a reward system on their own website for the first time, I highly recommend this app.

Getting started an on e-commerce site can be incredibly overwhelming and quite humbling.. Added Rivo to our store a few days ago and already received positive feedback from customers. I did need help adding the rewards page to my navigation menu, and Bryan from the support team was incredibly helpful, polite, professional, and quick! Can't wait to start the loyalty program and i feel confident I can reach out to their support team anytime. Thanks again!

A great app for loyalty and rewards, does everything I need. Very easy to set up and the service from Bryan was lightning fast, very responsive. Helped with some styling on our page and nothing was too much trouble. I would highly recommend this app for anyone look for a great loyalty app!

I can't say enough good things about my experience with Arianne from Rivo Loyalty! She was incredibly helpful, patient, and knowledgeable in answering all my questions. Not only did she guide me in the right direction, but she also went above and beyond to assist me with editing and making sure everything was set up perfectly.

Her professionalism and friendly approach made the whole process seamless and stress-free. If you're looking for top-notch customer support, Arianne is the best! Thank you so much for your outstanding service! Highly recommend! ✨