TYDAL Product Reviews App
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Good customer service
Thanks so much for your kind words! We strive to provide the best service. Your feedback made our day!
- Lea & Rivo Team
This app is very easy to install, gives you instant view of everything and Abbie was absolutely awesome. That customer service its on another level. Highly recommend. :)
This review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🍻 Cheers, Kevin
ABBIE was absolutely AMAZING!!!! Her knowledge is what I needed, and she delivered 100%. She walked me through what I needed and then some.
Providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin
Awesome support. So easy to set up. The support team guided at every step. Would recommend this to every store owner.
Thanks for sharing your feedback! Glad to hear you had an awesome experience with our support team! We're here to assist you every step of the way. - Lea, Rivo Support Manager
Paul has been very helpful and kind. Glad I had an opportunity to work with him. I believe his help will translate into cash !! Thanks Paul ✨✨
We always aim to provide excellent customer service and are glad to hear that we were able to meet your expectations. We hope that the assistance we've provided will contribute to the growth of your business.
Best wishes, Kevin
I started the chat process by requesting that my store be added to the priority emailing. Pete was the representative to respond to my request. He was quick, proficient, and polite in completing my request. My experience with Rivo has been the same every time, as this was not my first use of the support team. I had help with both the Rivo Review and Rivo Pop-up and I have no complaints.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
great costumer support thanks for amazing service . i wish it remains the same in future thank you rivo .
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin
The App is exactly what I was looking for to have customers leave reviews along with pictures! Highly recommended for the App and Customer Service, the customer service is amazing the customer representative Abbie was absolute wonder, you just don't find customer service like this anywhere!
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! 🙂 Best wishes, Kevin
This app has been a breeze to use and allows us to easily keep on top of the review system of our store. Mica was incredibly helpful and a pleasure to interact with!
Thanks for the positive 5-Star review! 🌟 If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin
Arianne helped me remove the Rivo branding in no time flat! Great person to work with and very personable!
Later on, Abbie helped me out with a real quick task and helped me out greatly! This app has proven it's weight in gold. Helps to build that community around your brand!
Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 All the best, Kevin