TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Recenze (2 283)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
16. březen 2023

Mica was amazing and helped me alot, my only problem is that I am not able to edit the date when reviews were submitted

Living Memories
Austrálie
Doba používání aplikace: 21 minutami
Vývojář TYDAL odpověděl 16. březen 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin

10. listopad 2022

Maria from the support team was friendly and super helpful in assisting me with setup and getting onboarded with the app after installation! The interface is clean and user-friendly on both the front and backend, and I'm looking forward to collecting reviews.

Kindred Cultures
Kanada
Doba používání aplikace: 21 minutami
Vývojář TYDAL odpověděl 10. listopad 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

31. leden 2023

Arianne was most helpful and supportive when I contacted customer service for app support for my shopify store. Thanks so much!

Very Mabri
Spojené státy
Doba používání aplikace: 21 minutami
Vývojář TYDAL odpověděl 31. leden 2023

Your positive feedback means the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best regards, Kevin

25. únor 2023

Jel provided me the best customer service chat experience in all of 2023. Still new to the app but feeling optimistic. Thanks!

JACKED Junk Removal
Spojené státy
Doba používání aplikace: 21 minutami
Vývojář TYDAL odpověděl 27. únor 2023

Your review put a big smile on our faces! Thank you so much for taking the time to share your feedback.
Cheers, Kevin

30. srpen 2022

I installed it for gathering product reviews. I love the fact that it's not complex to install and use. Pretty straightforward

D'GENFA
Spojené státy
Doba používání aplikace: 21 minutami
Vývojář TYDAL odpověděl 30. srpen 2022

Awesome! We truly appreciate you choosing our app and so grateful for your positive feedback and review! 🤩 Much appreciated, Kevin

12. listopad 2022

Therese responded with fantastic speed to a very important matter, I am very satisfied. I'm sure he's a true professional in his field. If I need anything, she can help me quickly and efficiently every time. Thanks to the smart lady for the work!

madragora
Maďarsko
Doba používání aplikace: 21 minutami
Vývojář TYDAL odpověděl 14. listopad 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

10. květen 2023

Customer service response was quick and incredibly helpful. I was able to unlock priority email for free! and get other features I didn't even know existed. Overall I would give the customer service provided today by Paul a 15/10.

Historical Wear
Spojené státy
Doba používání aplikace: 20 minutami
Vývojář TYDAL odpověděl 11. květen 2023

Thank you so much for your kind words! Our team strives to provide excellent customer support. Thank you for choosing our app, and don't hesitate to reach out again if you need anything else in the future!! - Lea, Rivo Support Manager

2. květen 2023

Customer assistance was very helpful with fast service. No pushy upsells. Very friendly. We will consider more upgrades as we grow our business.

Mama Seats
Spojené státy
Doba používání aplikace: 20 minutami
Vývojář TYDAL odpověděl 3. květen 2023

Thank you so much for your kind words! We always aim to provide fast and helpful service. We look forward to continuing to support your success! - Lea, Rivo Support Manager

29. srpen 2022

La atención recibida fue más de lo que esperaba, realmente fue de gran ayuda para configurar correctamente la app en mi tienda.

ledsandwatts
Mexiko
Doba používání aplikace: 21 minutami
Vývojář TYDAL odpověděl 30. srpen 2022

¡Tus amables palabras son muy apreciadas! 🤩 ¡Muchas gracias por los comentarios positivos y la revisión de 5 estrellas! Saludos, Kevin

21. listopad 2022

The app is so easy to use and the customer service team is amazing. They were able to help me set up and verify everything as well as send through helpful guides for my questions.

Jael Jewels
Austrálie
Doba používání aplikace: 20 minutami
Vývojář TYDAL odpověděl 21. listopad 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin