TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Recenze (2 497)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
18. březen 2024

App does everything I need it to do. Only frustration is my shopify theme background is black and the preview on the app shows white so I have to do everything the opposite colors for the words/items that are on my website (like the words "Based on 10 reviews" and the rating number above the stars. etc.) which is a pain to go back and forth refreshing the site to see if everything is showing correctly. Wish they had an option to change the preview colors as well for this problem.

Qveens Divine
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář TYDAL odpověděl 20. březen 2024

Thanks for your feedback! We hear you on the color preview issue and will explore adding more customization options. Appreciate your patience and suggestions!
- Kevin & TYDAL Team

17. červenec 2024

Friendly and helpful customer support, easy to navigate sattings

MECHACRAFT
Nizozemsko
Doba používání aplikace: Asi 10 hodinami
Vývojář TYDAL odpověděl 19. červenec 2024

Glad to hear you found our customer support helpful and our settings easy to navigate! Thanks for the great feedback!
- Kevin & TYDAL Team

25. květen 2024

I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly.

However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback.

Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.

Mygreenscape | Buy Plants Online
Kanada
Doba používání aplikace: Asi 24 hodinami
Vývojář TYDAL odpověděl 27. květen 2024

Thank you for your valuable feedback! We're thrilled we could assist you efficiently. We'll definitely consider adding those features to enhance user experience. Your input helps us improve!
- Kevin & TYDAL Team

20. červen 2024

Free and easy to use. Great customer support too.

Hanmer Woolshed
Nový Zéland
Doba používání aplikace: Asi 12 hodinami
Vývojář TYDAL odpověděl 24. červen 2024

Thank you! We're happy you find our app easy to use, and we're here to support you whenever you need assistance. Enjoy!
- Kevin & TYDAL Team

10. červenec 2024

Really good support and a great app - thanks so much guys! Glad that we found this.

GermanSimRacing
Německo
Doba používání aplikace: Asi 10 hodinami
Vývojář TYDAL odpověděl 12. červenec 2024

Thank you for your kind words! We're delighted to hear you're enjoying our app and support. Here's to more great experiences ahead!
- Kevin & TYDAL Team

8. červen 2024

I would 100% recommend this app, it took me 2 minutes to set up and now my website has professional looking reviews. Highly recommend this review app. My advisor (Jamie) was very polite and helped me with what I needed very quickly. Just know if you get Jamie as your advisor, you're in good hands!

Hydro Freeze
Spojené státy
Doba používání aplikace: Asi 15 hodinami
Vývojář TYDAL odpověděl 10. červen 2024

Thanks a ton for recommending us! We're thrilled you found our app easy to set up and love the professional look it brings to your site. We'll always be here to help!
- Kevin & TYDAL Team

7. červen 2024

I’ve been looking for a review app for my shop for a while now and none of them have seem to work except for TYDAL! I was able to set it up on my shop within a few minutes and the customer service is amazing! Super user-friendly as well! 10/10 recommend!! :)

Daisy Rae
Spojené státy
Doba používání aplikace: Asi 15 hodinami
Vývojář TYDAL odpověděl 10. červen 2024

We're thrilled to hear you found Tydal easy to set up and that our customer service exceeded your expectations! Thanks for recommending us!
- Kevin & TYDAL Team

11. duben 2024

I had Sam help me out with a few issues. I would have to say he was amazing went above and beyond to fix all the issues I had. He is a legend thank you so much for all your help.

Bros In Beards
Austrálie
Doba používání aplikace: 12 dny
Vývojář TYDAL odpověděl 12. duben 2024

Thank you for sharing your experience! We're so pleased to hear our support team went above and beyond for you. Your kind words mean a lot to us! 😊
- Kevin & TYDAL Team

27. květen 2024

Customer service rep Jamie was super friendly and even shared a tip (not related to the app) to improve my Shopify store. Would recommend.

Vertura
Spojené království
Doba používání aplikace: Asi 20 hodinami
Vývojář TYDAL odpověděl 28. květen 2024

Thanks for the shoutout! Glad our support could lend a hand beyond the app. Don't hesitate to reach out if you need anything else!
- Kevin & TYDAL Team

2. červenec 2024

Easy to use and easy to install.

GoodieshubZA
Jihoafrická republika
Doba používání aplikace: Asi 9 hodinami
Vývojář TYDAL odpověděl 4. červenec 2024

Thank you for your feedback! We're thrilled to hear that you found our product easy to use and install.
- Kevin & TYDAL Team