TYDAL Product Reviews App
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (3 249)
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I have a new BFF and his name is Paul because he offered me the best customer support experience I've ever encountered! He not only helped me get the Rivo app set up (which I love by the way) but he made it super easy and made me feel special. Paul and Rivo rock!
Wonderful! We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. We are always available and happy to help anytime. All the best, Kevin
The best app! I really enjoyed the features and the support I got when I needed it! It's really worth it
Your review made our day! ✨ Thank you so much for the awesome feedback! If any questions come up along the way, please don't hesitate to let us know. Cheers, Kevin
I had a problem and I messaged the support, they answered me in few seconds, I was assisted by Abbie, Very friendly and very quick to help me solve a problem! Thank you Abbie!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
I recently integrated the Rivo Product Reviews App into my business strategy, and the results have been nothing short of exceptional. This powerful app not only facilitates product reviews but also provides a platform for potential buyers to explore, evaluate, and ultimately make informed purchasing decisions.
The support team's dedication to quick resolutions was clear from the start. They responded remarkably fast, addressing my queries within minutes. This not only saved time but also showcased their commitment to timely assistance.
Thank you for sharing your experience! Glad you love the app and our support team could help. We're excited for your continued success!
- Lea & Rivo Team
Great service ...great clear guidance. Great customer support which I needed. Looking forward to using the app now.
Thank you so much for the kind words! Glad to hear that our customer support met your expectations. Have fun exploring the app! 🚀 Please feel to reach out anytime! - Lea, Rivo Support Manager
very helpful and guided me well
Thanks for your kind words! Really glad we could help you out. If you need anything else, we're here for you!
- Lea & Rivo Team
My experience thus far has been great. It is very easy to navigate the app. It make doing any changes that needs to be done quite easy. I had previously used another app and was having a few issued and that's why I switched to this one and I am happy that I made the switch.
We are thrilled to hear that you are finding our app easy to navigate and that it has made it easy for you to make any necessary changes. We are also pleased that you made the switch to our app and that it has met your expectations. If you have any further feedback or suggestions, please do not hesitate to reach out to us.
Cheers, Kevin
the customer support is fast and helpful. Lance was very kind to respond to every query and help me make the reviews sections looks awesome and professional.
thanks
Thank you so much for the feedback and 5-Stars! We're so glad you love our services. 🤩 Feel free to contact us anytime if you have any questions. We are always happy to help! All the best, Kevin
Customer service is great! Very helpful and kind. Always a wonderful experience working with Rivo Support!
Thank you so much for your kind words! We're glad to hear that you've had a wonderful experience working with our Support team. We take great pride in providing amazing customer service, and we're grateful for your feedback!- Lea, Rivo Support Manager
Lance did a very good job at answering all the questions I had about how to edit the review widgets and he also told me about the favicon which was such a good suggestion! The app should add a feature to reply back to reviews that way the brand can engage more with its customers.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just let us know. 🙂 Thanks, Kevin