TYDAL Product Reviews App

TYDAL Product Reviews App

Recenze (3 658)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
12. červen 2023

Definitely must-have app in your shop. Really convenient free plan to start with and of course ultra helpful support!

Ladibelle
Polsko
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 15. červen 2023

Thank you so much for your kind review! We're glad that you found our app convenient and that our support team was helpful. We're always here to help if you need anything! - Lea, Rivo Support Manager

19. červenec 2022

I have just started using the app and am still in the design and learning phase. I do love all the options and looking forward to using them. I have to say that the customer has been the ABSOLUTE BEST in comparison to the other apps I use. Lance, has helped me so much today and I really appreciate it! keep up the good work. thank you

Freshly Plum
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář TYDAL odpověděl 25. červenec 2022

Hey, Freshly Plum team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team would be delighted to assist you!
Best regards, Kevin

4. březen 2023

Very helpful support from Jel! Truly the best! Friendly and great comminucation. Great app. Recommended

Cecilia Nordstrom Chocolates
Švédsko
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 6. březen 2023

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin

27. srpen 2023

An incredible app, with fast responses that exceed your expectations. I was extremely satisfied with my experience dealing with them. Thank you!

PureCharm Beauty
Izrael
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 30. srpen 2023

Thank you so much for sharing your awesome feedback about our app! We always strive to go above and beyond for our customers! 🙌 It makes us happy knowing you had a fantastic experience with us!
- Lea & Rivo Team

Datum úprav: 13. květen 2024

I have been using this app since October. The app has not been able to email requests for a review to any customers. Customer service acknowledged the issue and said the development team was addressing it. Unfortunately, there was never a resolution to the issue, and they suggested I try a different app.

Did anyone else have issues with the review request feature automatically emailing review requests once an order was delivered?

Higher Gallery
Spojené státy
Doba používání aplikace: 7 měsíci
16. listopad 2022

We just finished setting up this app on our storefront and are excited to see it at work. We really loved the service. The service was kind and courteous. Thank you for your patience with us old people LOL.

PJ-Bey Emporium
Spojené státy
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 16. listopad 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Let us know anytime if there's anything else we can do to help. 🙂 Thanks, Kevin

27. prosinec 2022

I recommend this app to everyone because of the customer service and the user friendly functions. Just got done chatting with Paul and he gave me great encouragement and a few tips for more exposure to my store! I can't describe how in awe I am of the niceness of the customer service and employees. Keep doing what you're doing. Thank you ALL.

HTMunlimited
Spojené státy
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 27. prosinec 2022

Thank you for the wonderful review and for recommending us to the Shopify community! Your honest feedback means everything to us and we're glad that you feel we're on the right track! If there's anything else we can do to help, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. 🙌 Best regards, Kevin

22. srpen 2022

Maria was very helpful and provided a-class support. Can recommend without the fear of someone being disappointed!

AMPCHAMPMENT
Německo
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 22. srpen 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin

24. říjen 2023

Great customer service!

SO BEARDED
Spojené státy
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 31. říjen 2023

Thank you for giving us a positive review! Let us know if there's anything else we can do to help you in the future.
- Kevin & Rivo Team

30. duben 2023

Paul was perfect... He helped me with everything I need and more.. He was very excellent. Thanks very much

Sincrex Pet Shop
Spojené státy
Doba používání aplikace: 7 dny
Vývojář TYDAL odpověděl 1. květen 2023

Thank you for your kind words! We are delighted that you had an excellent experience. We appreciate your feedback and value you as our customer! - Lea, Rivo Support Manager