TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Recenze (2 289)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
Datum úprav: 3. duben 2022

I just downloaded the app and had some issues with initial setup, but support was great and that helped me a lot. However, the app doesn't have 2 features that are very important to me (a way to customize colors in the review request emails, plus a way to stop those emails from sending to my wholesale customers who already get a review request on the platform where they purchase from me wholesale), so I ended up deleting the app.

Buckaroo Bling
Spojené státy
Doba používání aplikace: Asi hodinou
15. květen 2023

It's nice but could be great if we can transfer reviews from Etsy store.
That will help a lot too...

Alice Jewel
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář TYDAL odpověděl 16. květen 2023

Hi Alice! Thank you for your feedback! We do have an option to import reviews from other platform. We'd be more than happy to lend a hand. I've reached out to you to get everything sorted out. Our aim is to make things right for you and provide the best possible support. Looking forward to speaking soon! Cheers! - Lea, Rivo Support Manager

4. prosinec 2022

Lance did a very good job at answering all the questions I had about how to edit the review widgets and he also told me about the favicon which was such a good suggestion! The app should add a feature to reply back to reviews that way the brand can engage more with its customers.

Laru Beauty
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář TYDAL odpověděl 4. prosinec 2022

These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just let us know. 🙂 Thanks, Kevin

21. září 2022

Great app and nice support from Alex at RIVO. Quickly answered my questions and assisted in perfecting the look and feel.

LEVEL VELO
Spojené království
Doba používání aplikace: 37 minutami
Vývojář TYDAL odpověděl 21. září 2022

We're excited that you are loving our app and services so far! Please let us know how we could have made your experience 5-Stars, and we would be happy to accommodate! All the best, Kevin

13. únor 2023

Arianne was awesome! She answered my questions and sent me the info I needed! Just launching my online shop and this is exactly what I was looking for to provide reviews.

Swon & Company
Spojené státy
Doba používání aplikace: 37 minutami
Vývojář TYDAL odpověděl 13. únor 2023

We appreciate your business and want to make sure we're meeting your needs to the best of our ability. Are there any areas you think we could improve upon to receive a higher rating in the future? Please let us know, and we would be happy to accommodate. All the best, Kevin

24. říjen 2022

Pete was a good assistant he helped me very much. I love this app!
I'm testing this app for a while, but so far I'm very amazed!

MD Case
Německo
Doba používání aplikace: 16 minutami
Vývojář TYDAL odpověděl 31. říjen 2022

Hey, MD Case team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

21. květen 2024

great-taste.ch
Švýcarsko
Doba používání aplikace: Asi rokem
Vývojář TYDAL odpověděl 22. květen 2024

Thanks for giving us a try! We're constantly working to enhance the app. Let us know if there's anything specific you'd like to see improved.
- Kevin & TYDAL Team

11. červen 2024

24 Seven Deals
Spojené státy
Doba používání aplikace: 24 hodinami
12. září 2023

ADD TO KART
Egypt
Doba používání aplikace: Asi 2 měsíci
Vývojář TYDAL odpověděl 15. září 2023

Thank you for the review! Let us know if there's anything else we can do to improve your experience!
- Lea & Rivo Team