TYDAL Product Reviews App
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Only been using App for short time but the help I just received via the chat was excellent, concise and easy to follow. Jel was very helpful and provided me with additional info & help on other subjects that I was unaware of and will be of great help. Good work.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊
Best wishes, Kevin
As a small business, I don't have all the funds to invest into a product review app so I was excited to see that Rivo was free to install onto my store. I wanted to removed the "Powered by Rivo" off of my store so I chatted with Abbie and she was wonderful! She was quick to answer my question and gave me some free upgrades. Definitely recommend for anyone that is looking for a product review app!!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin
Paul was Very Helpful and he also gave me a good suggestion about my store. I always looking for advice about my store
Awesome! 🙌 Thanks so much for the 5-stars! All the best, Kevin
I've just downloaded the app to increase sales with some reviews from customers who purchased and I had a question I was able to get a response in no less than 30 secs from (Abbie) she was kind and helpful. She went out of her way to extend her hand with suggestions it was an amazing experience 10/10
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the wonderful review, and we greatly appreciate you using our app! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin
I just installed the app, the customer service is awesome by chat, fast, efficient and kind. Free plan is pretty good to start collecting reviews of my new store. Thanks for your help!
Thank you so much for taking the time to share your experience with us! We're glad that our free plan is working well for your new store. If you need any more help along the way, please don't hesitate to reach out to us again! - Lea, Rivo Support Manager
Paul's support has been amazing. Not only does he respond promptly, but he also provides fast solutions to any issues I encounter.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! - Kevin
Had a problem, chatted with Arianne, got quick and clear customer service, am very happy with the app so far!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin
excellent app for pro and starter businesses!
great and friendly customer service!
totally recommend
We're so glad that you are happy with our app. Thank you so much for recommending us, and we greatly appreciate you using our app! 😊 Much appreciated, Kevin
Worst app ever I unistall it and made my store terrible. customer support the worst ever. Hours for someone to response to me! Absolutely crazy bad app. Don't recommend it
Hey Tackaboo team,
James here from the Rivo team! First of all, sorry about the trouble you've ran into with the app. Just got caught up on the support request you submitted – and see that we did take a few hours to respond to it.
If you want to chat more about it – lines are open. Feel free to reach out to me at james@rivo.io, I'd love to make things right.
Cheers,
James
App done very well, free and very useful. The support service (I talked to yaci and she was great) is really efficient, they helped me with the whole process. I absolutely recommend
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin