TYDAL Product Reviews App
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support team (Sam) helped me a lot about my troubling in app and i m very satisfied with his work. thank you !
Thanks for your feedback! We're thrilled to have helped you with the app. If you ever need more assistance, don't hesitate to reach out.
- Kevin & TYDAL Team
great customer service Jamie is Fabulous and very helpful! thank you
Thank you! We're thrilled you had a fabulous experience. Your appreciation means the world to us!
- Kevin & TYDAL Team
Jamie was amazing! They have really great customer service. I definitely recommend for anybody needing to add reviews to their services.
We're thrilled to hear that you had an amazing experience with our support team! Thanks for recommending us. We're here for you anytime!
- Kevin & TYDAL Team
Yeah I know it's free, has great UI, 24/7 live chat, and everything looks good at the surface level, but when we tried to dive deeper, many, many, many bugs there:
- The review req email was not sent even after 72 hours
- Lack of information on their back-end: there's no information on whether our CSV was imported successfully or not, what "import orders" are, etc
- Preview that does not display the actual condition
and so on and so on...
It feels buggy and unreliable. I think this is their (Tydal & Rivo) style of operating their business: releasing a new buggy feature and hoping their users give feedback instead of otherwise. And yes, definitely, that's not our style, so it won't match.
Great app, easy to install, easy to setup, had a technical question and got my answer in less than 5 minutes. Highly recommended.
Thank you! We're delighted you found our app easy to use and our support speedy. Your recommendation means a lot to us!
- Kevin & TYDAL Team
Love the service and kindness involved! :)
Thanks a bunch for the love and kind words! We're thrilled you enjoyed our service. 😊 Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team
Jamie was great, super helpful, and kind. Enjoyed the gifs, great experience!
So glad you enjoyed your experience and the gifs! Thanks for the great feedback. 😊
- Kevin & TYDAL Team
very good app i asked them for assistance and they immediately reply to me fixing the problem on their own.
Awesome customer service!
Thanks for the shoutout! We're thrilled you're enjoying the app and our customer service. Don't hesitate to reach out if you need anything else!
- Kevin & TYDAL Team
the app is quiet complete and optional and so easy to use i like it so much and the chat support team is killing and awesome especially Sam he do any think to solve my problem and he manage to do that thanks him so much.
his the best support ever..
We're thrilled to hear you're loving our app and support! Thanks a bunch for your kind words, we're always here to help. 😊
- Kevin & TYDAL Team
The app was easy to use and the customer service was absolutely brilliant!
We're thrilled you found our app user-friendly! Providing brilliant customer service is what we aim for. Thanks for your kind words! 🌟
- Kevin & TYDAL Team