TYDAL Product Reviews App
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Arianne with their customer service was super helpful and answered all of my questions, so I give the app 5 stars for customer support. She answered right away and was very patient with me being a new user as well.
We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. Thank you so much for the 5-stars! 🌟
All the best, Kevin
Love the app love the support, Abbie was quick to answer all my questions. really went the extra mile Thank you!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
El chat en vivo es bastante rápido y la atención es excelente. Voy a empezar a usar los widgets hasta ahora pero lo que veo por el momento se ve muy bien.
¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado de nuestro chat en vivo y nuestra aplicación. Gracias por elegirnos, no dude en comunicarse si necesita ayuda. 🎉 - Lea, Rivo Support Manager
Arianne was very helpful with removing the branding once I verified my store URL.
I would absolutely recommend this app and company.
We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others.
Thanks, Kevin
So far the app works great, intuitive and simple, not buggy, and the customer service has been stellar
Thank you for the positive review! We really appreciate you using the app! Cheers, Kevin
Support was super helpful! Was assisted very promptly about getting verified, and more information about the app.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
This app has a great customer service team that is ready and willing to help your business succeed.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 All the best, Kevin
Jel was extremely helpful in providing me the resources to make Rivo my main reviews and loyalty/refferal app! She was extremely nice, and I can't wait to set the reviews up in my store!
Here at Rivo, we always strive to provide our customers with the best possible service and solutions, and we're glad to know that we're able to meet your expectations. We hope that the reviews set up in your store will help your business thrive.
Best wishes, Kevin
My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I'm still just getting started with everything and will have to see how it goes but I have to say support was quick and very nice. She is really good at helping with anything you need.
Hey, DRAGON FOXX team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin