TYDAL Product Reviews App
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Great app to use and speedy support! The customer service team helped with the setup of the app and any other questions we had.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
I have just set up the Rivo product reviews App for my store and it was very easy. At the same time, the support was very helpful
Perfect! 🙌 Thank you so much for the 5-stars and positive review! Cheers, Kevin
Yaci was hands down the most helpful rep that I have encountered since creating my store. Her feedback was helpful, relevant and needed! She helped me beyond what I asked her for and I am so grateful!
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Paul has been a great help, very personable service. He was very friendly and happy to answer any questions I had.
Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin
arianne helped me so much when i needed help using the new app! super helpful and the app sends emails out for me automatically!!! amazing !!
We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin
I uninstalled this rivo review app and deleted the widgets but "empty stars" and "write a review" message stays there on my product page. i don't know how to get rid of that now, i might have to build the whole product page again because of this bug
Hi Muzzammil,
This is Lea from Rivo! Thank you for bringing this to our attention and we're sorry for any inconvenience this has caused. We're happy to let you know that we have already removed the left-over codes from our app. You can rest assured that the issue has been fixed. We'd like to make this right and offer additional support. Please feel free to reply to our email thread or reach out to me directly at lea@rivo.io we'd love to offer any help we can.
Cheers,
Lea
Abbie helped me out again and she provide the best customer service ever!!! app definitely easy to use and with many useful features, probably on of the best apps on the Shopify store! thank you so much for replying me so fast and assisting me in the best way possible!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin
great customer service Paul, thank you, recommended 100% support was quick and helpful, app is easy to use
Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin
Mica hat mir super geholfen und mir noch einen extra Tipp gegeben, wie mein Shop verbessert werden kann.
Schön, dass Sie mit unseren Dienstleistungen zufrieden sind. Vielen Dank für die 5 Sterne und lassen Sie uns wissen, ob wir noch etwas tun können, um zu helfen. Tschüss, Kevin