TYDAL Product Reviews App

TYDAL Product Reviews App

Değerlendirmeler (3.654)

Toplam puan
5
Puan düzeyi başına sayılar
  • Puanların %97 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 1 yıldıza sahip
19 Ocak 2024 tarihinde düzenlendi

I unfortunately haven't had a great experience with this app. It's been 25 days since a review request has been sent and the tech team hasn't been able to solve the problem in that time. As a small business, reviews are so important to establishing a trustworthy brand, and I've missed out on hundreds of opportunities to establish that trust in the three weeks the app hasn't been working. I've communicated frequently wish customer service to no avail. If you're looking for an app to gather customer feedback, help build your brand, and for a customer service team that quickly resolves issues, then I'd look elsewhere.

Mischief Games
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
TYDAL yanıt 27 Kasım 2022

Thanks for using our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Best regards, Kevin

3 Şubat 2023

Yeah I won the people that help me are great and very informative! I really enjoyed being able to talk to somebody that was educated and put me in the right direction

TDC Visuals
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 gün
TYDAL yanıt 5 Şubat 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

18 Mayıs 2023

Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.

thetinycompany
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
TYDAL yanıt 18 Mayıs 2023

Thank you for sharing your experience with us, we appreciate your kind words! We're glad that Mica was able to assist and provide you with valuable tips. If there's anything else we can do to improve your experience with the app and our support team, please don't hesitate to reach out. We're always here to help! - Lea, Rivo Support Manager

23 Haziran 2022

Pete was very helpful! I used this app to be able to give my customers a possibility to give my products a review. And so far it all looks very good and i am thankful for the help that i got from Pete!

Milo Cosmetics
İsveç
Uygulamayı kullanma süresi:13 gün
TYDAL yanıt 23 Haziran 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

13 Haziran 2023

Rivo is a very helpful tool that I will strongly recommend to all online owners. Rivo is a great tool for businesses.

DaystarKing
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 gün
TYDAL yanıt 15 Haziran 2023

Thank you for your kind words! We're so glad to hear that you found our app to be a helpful. We appreciate your recommendation! 🙌 - Lea, Rivo Support Manager

29 Nisan 2023

Paul is an awesome guy, helped out instantly and gave me great support - defo worth a promo, or 2!!

In all seriousness, great support - fast, fun, and efficient!

MiniWave
Birleşik Krallık
Uygulamayı kullanma süresi:13 gün
TYDAL yanıt 1 Mayıs 2023

Thank you for the kind words! It's great to hear that you had a positive experience with our app. We pride ourselves on delivering fast and efficient support. Thank you for choosing Rivo! - Lea, Rivo Support Manager

5 Mart 2023

Had a very pleasant experience - Arianne helped me with everything and gave really good service!

Can absolutely recommend

ZARL
Danimarka
Uygulamayı kullanma süresi:13 gün
TYDAL yanıt 6 Mart 2023

Thank you so much for your recommendation! It means a lot to us and we're glad to have provided you with a pleasant experience.
Much appreciated, Kevin

17 Mayıs 2022

Galera, Instalei hoje, Instalem e depois me agradece, é fora do normal, melhor que muitos apps pagos, o suporte é incrível, muito bom !!!

Loja ShopiStart
Brezilya
Uygulamayı kullanma süresi:13 gün
TYDAL yanıt 17 Mayıs 2022

Maravilhoso! 🙌 Muito obrigado por escolher nosso aplicativo e compartilhar o feedback positivo! Se surgirem outras perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Tudo de bom, Kevin

22 Mart 2023

Excellent service. Very helpful. I would highly recommend this product. Rivo has so many features, and their customer service is fast and very knowledgeable. Thank you (Abbie) for your suggestions and your help.

ziplxx
Birleşik Krallık
Uygulamayı kullanma süresi:13 gün
TYDAL yanıt 23 Mart 2023

We're honored that you would recommend our app and services to others. Thank you for your continued support and confidence in us.
Much appreciated, Kevin

20 Ocak 2023

Rivo has great support chat Mica is a wonderful support chat. helped with answer and thank you rivo looking forward to be working with you.

clootclothing
Kanada
Uygulamayı kullanma süresi:12 gün
TYDAL yanıt 22 Ocak 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin