TYDAL Product Reviews App , 2.130 değerlendirme
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Hands down best support among any apps on Shopify. Sam was awesome, fast knowledgeable and happy to help.
The app itself is simple, robust and it provides everything I need (list reviews instead of grid, ability for customers to upload photo or video, and email reminders for customers to leave a review).
Easy 5 stars!
Thank you so much for your glowing review! We're thrilled our support team exceeded your expectations. Your satisfaction means the world to us! 🌟
- Kevin & TYDAL Team
Customer support was amazing and so quick. Had an issue with importing reviews, was given clear instructions and troubleshooting options to make it work, and was successful. Arianne was amazing help and so fast to reply. 10/10!
App does everything I need it to do. Only frustration is my shopify theme background is black and the preview on the app shows white so I have to do everything the opposite colors for the words/items that are on my website (like the words "Based on 10 reviews" and the rating number above the stars. etc.) which is a pain to go back and forth refreshing the site to see if everything is showing correctly. Wish they had an option to change the preview colors as well for this problem.
Thanks for your feedback! We hear you on the color preview issue and will explore adding more customization options. Appreciate your patience and suggestions!
- Kevin & TYDAL Team
sam is just awesome ,
loved the way they helped
Thrilled you loved our customer service! We aim to be awesome just for you. Thanks for the kind words!
- Kevin & TYDAL Team
For a free app, you can't ask for more!! The functions work perfectly, the reviews look pretty good (and full customizable) and the support team is exquisite (special shoutout to Jamie!)
Thanks, will use for a long time for sure :)
Thank you for the glowing review! We're thrilled you're enjoying the app and our support. Looking forward to serving you for a long time! 😊
- Kevin & TYDAL Team
The review app is really easy to set up and use, the customizations are very nice and the whole set up and design process took me 5 minutes.
I really appreciate their very responsive and helpful customer support as well. I highly recommend this app.
Thrilled to hear setup was a breeze and you're loving the customizations! Your praise for our customer support means a lot. Thanks for recommending us! 😊
- Kevin & TYDAL Team
Service was quick and to the point.
Awesome work Sam!
Thanks for your kind words! We're glad you had a great experience with our team. Reach out anytime!
- Kevin & TYDAL Team
Would totally recommend trying out this app. Customer service is also great!
So glad you'd recommend us and are happy with our customer service! Your support means everything. Thanks for the kind words!
- Kevin & TYDAL Team
great customer service Jamie is Fabulous and very helpful! thank you
Thank you! We're thrilled you had a fabulous experience. Your appreciation means the world to us!
- Kevin & TYDAL Team
Jamie responded lightning fast to my question, and even gave me extra advise and instructions on how to improve my website by adding a Favicon. Best customer service ever!
That's wonderful to hear! We're delighted we could assist you promptly and provide extra tips. Let us know if you need further help!
- Kevin & TYDAL Team