Rivyo Product Reviews

Rivyo Product Reviews

Recenze (2 191)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
11. červen 2020

Love this application. Helped me increase my conversions. Also the support was super helpful and solved issue i had.

Esenpa
Irsko
Doba používání aplikace: 15 dny
Datum úprav: 17. červenec 2020

Thanks to Jigs of Customer Support. His prompt response and help make my store looks amazing and ready to go! Awesome app with awesome customer support! 10 stars!

White Pine Custom Design
Spojené státy
Doba používání aplikace: 15 dny
13. srpen 2021

i like the way the the apps working. Thanks Rivyo Apps, we can be able to put a review for every products

Genesis Healthcare Products Inc
Spojené státy
Doba používání aplikace: 15 dny
28. prosinec 2018

The team is responsive and helpful. The app does the job, takes some time to learn (5 mins) but a great addition to our online store,

NEVYL SUPPLY
Spojené státy
Doba používání aplikace: 15 dny
29. únor 2020

Excellent apps, i met some problems with code,they reply quickly and help me solve it in only 5 minutes!!!TQ,i love your work.

Carvoki
Hongkong – ZAO Číny
Doba používání aplikace: 14 dny
5. květen 2020

Customer support is awesome. They back this app and are so helpful. I rate them highly. Great team . happy with my purchase.

InkMyBlankets.com
Nový Zéland
Doba používání aplikace: 14 dny
6. květen 2020

Great customer support, really helpful! They helped me by installing the app exactly where I wanted it to be.

Dreamypoint
Švédsko
Doba používání aplikace: 14 dny
Datum úprav: 5. srpen 2019

Updated: This was originally rated 1 star after disappearing reviews and support didn't answer for 5 days. They reached out and corrected the problem, which is more than a lot of app does, so credit where credit's due.

However, they tried to blame the problem on me, saying I "changed the product URL". Shopify makes this impossible, you'd have to delete the product and add it again. Checked my activity log, didn't happen. I inquired if there was another reason for the reviews disappearing and they said it was because I "deleted the product". Sooo, which one was it? I asked again, they dodged the question.

If there was some technical issue with their app, they should have just said that. Things happen, no problem, it would have been a non-issue. But, blaming your customer is a bad idea. Completely unsatisfied with their answer.

How To Viking
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář WebContrive odpověděl 3. srpen 2019

Hi, Sorry for the problem you faced. As we further investigate issue and we found that you changed product handle or url so reviews does not match with it so as we replied to you in ticket we solved that issue for the product which you mentioned. So can you please verify it. Hope you will change your review once you verify it.

Looking forward to hearing from you.

Thank you
Support Team @ Thimatic

27. duben 2022

The customer support is so good, especially Jigs, love the app! ------------------------------------------------------------------

Massage Chair
Spojené státy
Doba používání aplikace: 14 dny
Vývojář WebContrive odpověděl 27. duben 2022

Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at hello@thimatic.com, we are always happy to help you.

28. září 2018

One of the best and easiest apps I'll ever use. Customer support is amazing and fast. Highly recommend

Hndproductstnt
Spojené státy
Doba používání aplikace: 14 dny